Spanish Bilingual Medical Receptionist

hace 1 semana


Municipio de San Salvador de Jujuy, Argentina BruntWork A tiempo completo

This is a remote position.

  • 40+ hrs/week

  • Work Schedule: Mon–Fri, 9:00 AM–6:00 PM EST (1-hour unpaid break)

Job Description

You'll be the welcoming voice patients hear when they call, making a real difference in their healthcare journey every single day. As the primary point of contact, you'll use your bilingual skills to connect with a diverse patient base, ensuring no one feels left behind due to language barriers. This remote role offers the perfect blend of meaningful healthcare work and flexible location independence, where your communication skills and healthcare experience directly impact patient satisfaction and care quality.

Responsibilities:
  • Answer incoming calls professionally in both English and Spanish as the primary receptionist
  • Schedule, reschedule, and confirm patient appointments across the practice
  • Handle medication refill requests and relay messages to healthcare providers
  • Process specialist referral requests and coordinate patient care transitions
  • Build trust and rapport with patients through warm, professional communication
  • Verify insurance information and assist with coverage questions
  • Manage missed appointment follow-ups and patient outreach
  • Extract necessary information from patients tactfully while maintaining their comfort level
Requirements:
  • Fluent bilingual communication in English and Spanish (required for patient population)
  • Minimum 3-5 years of experience in healthcare or medical office settings
  • Strong medical terminology knowledge and healthcare workflow familiarity
  • Proven ability to build patient relationships and handle demanding situations with patience
  • Experience with appointment scheduling systems and healthcare administration
  • Professional phone manner with excellent listening and communication skills
  • Bonus if you have experience with insurance verification or medical billing systems
  • It helps if you're familiar with family medicine or primary care environments


Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
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