General Manager, South Cone

About The Company
World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet.

We're one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can't replicate.

World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We're backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.

World has been featured on the cover of TIME Magazine, highlighted in Fast Company's Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. Learn more about the newest product launches from our Unwrapped event.

This opportunity would be with Tools for Humanity.

About World
World is the real human network, aiming to accelerate every human in the age of AI. We are built on privacy-preserving proof-of-personhood technology, and powered by a globally inclusive financial ecosystem. Key to this effort are Orbs: imaging devices designed to verify uniqueness, and World ID: a secure, self-custodial identity layer. Together, they create the foundation for a more human internet—and for unlocking access to everything from social platforms to economic opportunity.

About The Team
The
Market Operations
team oversees the strategy execution and deployment of Orbs and network utility across all markets. This group drives user adoption by managing partnerships, business development, distribution of Orbs on the ground, and building network utility.

About The Role
We are looking for an entrepreneurial, execution-focused
Leader
to drive the strategy and execution in the South Cone region (Argentina, Chile, Uruguay, and Paraguay). This person will play a key role across four key go-to-market initiatives in Argentina —
Orbs for All
(merchant-hosted Orb deployments),
World ID Rewards
(merchant-sponsored offers and loyalty campaigns for verified users),
World Spaces
(building community across dedicated World locations, developing events and nurturing the local community),
Community Operations
(unblocking local decentralized operations). The ideal candidate combines sales leadership, operational rigor, strategic mindset, a deep understanding of how to scale distributed networks, and a strong
bias towards execution and results
.

The role sits at the intersection of
Sales, Partner Development,
Operations
, and
Go-to-Market execution
in Argentina and collaborates closely with cross functional teams, to ensure global and local alignment and operational excellence.

In addition, the South Cone Head of Market Operations will oversee World partners in Chile, Uruguay, and Paraguay. The ideal candidate has strong business acumen and presentation skills, being able to work with key retailers and partners across these markets. You'll be directly responsible for sourcing and developing partners that will be your key stakeholders on the ground across the territories assigned to them.

The candidate will be directly responsible for hitting key results in network density, efficiency, leading lean operations, partners, sales teams , and partnering cross-functionally with Product, Device, Logistics and the broader Operations org to implement at speed while ensuring compliance and consistency.

This is a
foundational role
in one of World's most strategic markets, and an opportunity to shape how Argentine's experience and adopt our protocol.

Key Responsibilities
Strategy & Execution

• Own the end-to-end sales funnel for both merchant acquisition and retail development in Argentina, from sourcing, acquisition to activation.
• Build and execute local go-to-market strategies that align with broader global strategy and region specific milestones
• Leverage internal performance data and market insights to shape merchant targeting, incentive models, and campaign strategy.
• Prioritize verticals and test offers and innovative go to market strategies that drive both user verifications and long-term retention.

Team Leadership

• Recruit, onboard, and manage a team of field-based, performance-driven sales contractors.
• Manage a team to operate World Spaces
• Source and manage Partners in Chile, Uruguay, and Paraguay
• Define training, targets, and incentive structures to motivate results across acquisition, activation, and quality benchmarks.
• Become a World ambassador in your territory, being comfortable in a spokesperson role, becoming the face of World in the region.
• Foster a culture of resilience, transparency, and accountability across the org.

Partner & Stakeholder Management

• Oversee development and acquisition of key merchant relationships, especially anchor accounts and national chains.
• Identify, secure, launch, and manage key partners in Chile, Uruguay, and Paraguay. An ideal partner archetype is a multi-business conglomerate, or key retailer that can be trusted with broad distribution and operations of Orbs in those markets. The ideal candidate is attentive to detail and partner needs, in order to scale the World network efficiently.
• Collaborate closely with the Global Head of Market Operations and local Partner/Merchants to deliver on shared goals and ensure integrated execution across sales, Orb deployment, and World network operations.
• Serve as a key liaison with cross-functional teams—including Product, Device, Logistics, and the broader Market Ops—to localize strategy and execution.

Operational Excellence

• Track and report on KPIs including Orb installations, active merchant count, reward redemptions, location performance, and cost per Orb deployed.
• Ensure compliance with local legal and policy standards for merchant onboarding and user rewards.
• Design and implement scalable systems to support the strategy across all distribution channels, ensuring asset deployment, and performance monitoring.
• Provide support and ensure Partners in Chile, Uruguay, and Paraguay, adhere to World standards, are committed to sustaining a high quality network and user experience across touch points.

About You

• You have 15+ years of relevant experience. You have succeeded in high-performance operations, business development, or sales roles in Argentina before.
• You're scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
• You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
• You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with cross-functional teams, and local stakeholders at the highest levels in South Cone. You know that no two people are the same and are able to mediate and resolve conflicts.
• You're innovative. You love coming up with solutions to unconventional problems and taking action.
• You're analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations.
• You're based in Buenos Aires, and are ready to travel. You have extensive experience living and working in the South Cone region, but are also able to spend 30-50% of your time on the road to drive results in your region.
• You have experience scaling distributed partner or merchant networks with clear funnel accountability.

Nice to have

• Experience scaling a merchant network or channel partner ecosystem.
• Experience in Web3, rewards/loyalty platforms, or identity systems.
• Deep curiosity and belief in blockchain, privacy-preserving identity and decentralized systems.
• Familiarity with South Cone sub region nuances, consumer behavior, offline retail, or regulatory environments.