VIP Account Manager

hace 7 días

Buenos Aires, Buenos Aires C.F., Argentina SkillOnNet A tiempo completo

Company Description

We are SkillOnNet, leading the iGaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DrückGlück, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

At SkillOnNet group, safeguarding the licensing objectives as described in the Gambling Act 2005 and specifically, is of paramount importance, ensuring that HVC/VIP schemes are managed in a responsible way prioritizing in all cases the wellbeing of our players against any commercial considerations. These values are followed by all our employees existing and new and this is what we will expect from you as well.

Job Description

We are looking for a VIP Account Manager to create long-term, trusting relationships with our customers. The account manager's role is to provide fast and accurate service to our most loyal customers and to oversee a portfolio of assigned customers for retention purposes. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you.

Your Responsibilities

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide fast, accurate and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to ensure customer satisfaction.
  • Promoting a "Safer Gaming" philosophy.
  • Staying UpToDate on rules, processes, and licensing needs.

What we are looking for:

  • English fluency, Spanish Native
  • Strong phone contact handling skills and active listening
  • Willingness to work within an international team
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Computer literacy
  • Ability to perform under pressure
  • Accountability and conscientiousness
  • Proven customer service experience handling VIP Clients would be considered an advantage
  • Familiarity with CRM systems and practices will be considered as an advantage

What's in it for YOU?

  • Excellent work environment
  • Attractive salary package
  • Monthly and Annual incentive Bonus
  • Monetary vouchers on Birthdays and other special occasions
  • Fully equipped kitchen and in-house entertaining space
  • Options to enrol in Company's medical insurance plan
  • Possibilities to enrol in Company's pension plan
  • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.
  • Casual Dress Code
  • A chance to advance professionally inside one of the world's largest iGaming organizations.

What it's like to work at SkillOnNet

  • SkillOnNet believes that people come first, and our "family-oriented" global culture is what drives us. We care about our employees and make certain that they have access to the most relevant and helpful tools, benefits

  • VIP Account Manager Argentina

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina SkillOnNet A tiempo completo

    Company DescriptionWe are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term...

  • VIP Account Manager Argentina

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina SkillOnNet A tiempo completo

    Company DescriptionWe are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term...

  • Business Development Manager, VIP Partnerships

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina Crypto A tiempo completo

    The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team,...

  • Account Manager

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Hustler Marketing A tiempo completo

    The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes...

  • Account Manager

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina Refindable A tiempo completo

    We are looking for an Account Manager to join our team in Argentina. You will be managing teams that are using Marketing automation No-code tech (Zapier, Hubspot, Airtable, Octopus) among other tech Google Drive and Suite + Notion to work upon improving our marketing automation for our clients. You will help execute and improve the various different...

  • Account Manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina S3 Int A tiempo completo

    Job DescriptionAccount Manager ArgentinaAre you an experienced sales professional with a background in IT services? Are you driven by results and passionate about building strong client relationships? This opportunity could be for youWe are looking for someone with: 1–2 years of experience in IT sales or account management Proven track record of meeting or...

  • Account Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Azumo A tiempo completo

    We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role focuses on farming (nurturing and growing existing accounts) while also prospecting for and closing new business, converting prospects into new clients.Account Management - Farming Relationship Ownership: Serve as primary point of...

  • Account Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Azumo A tiempo completo

    We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role focuses on farming (nurturing and growing existing accounts) while also prospecting for and closing new business, converting prospects into new clients.Account Management - FarmingRelationship Ownership: Serve as primary point of...

  • Account Manager

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina DotYeti Design A tiempo completo

    Account Manager - DotYetiImportant Note: This position requires day-shift hours (11:00 AM - 7:00 PM Argentina Time).Were looking for a proactive and client-focused Account Manager to help us build strong, lasting relationships with our clients and ensure smooth collaboration with our creative team. You'll play a key role in managing the end-to-end client...

  • Account Manager

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina crombie A tiempo completo

    Sales Account ManagerEn Crombie, seguimos creciendo y buscamos sumar al equipo comercial un/a Senior Account Manager, con sólida experiencia en ventas consultivas de servicios tecnológicos complejos y con fuerte orientación a resultados.Buscamos a alguien con gran autonomía, capacidad de planificación y foco en la mejora continua del proceso comercial,...