Implementation Engineer

**Implementation Engineer**:
**Highlights**:

- Base Pay Range: $24K - $36K
- On Target Earnings: $40K-$50K
- Equity compensation: 3,657 ( 0.02% )

**About the job**:
The team at Fundraise Up is growing We are looking for you to join our stellar team of support engineers in serving the world's most impactful nonprofits.

**Implementation Engineer - Job Description**

We are looking to hire an experienced Implementation Engineer to work alongside our passionate sales and customer success teams. As a Implementation Engineer, you will be responsible for Onboarding and Presales activities including technical software demonstrations, responding to RFPs/RFIs, creating proposals on how to overcome technical problems, creating customized solutions that meet the client's needs, project managing a new clients' onboarding process, conducting A/B Tests and providing best practices in order to help the client generate more revenue.

**Responsibilities**
- Actively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients.
- Work closely with sales and customer success teams to develop strategies to drive revenue growth.
- Collaborate with product teams to ensure customer feedback is incorporated into product development.
- Work closely with other teams, such as Customer Success, Sales, Product and Support to ensure alignment and successful execution of projects.
- Develop and maintain relationships with key customer stakeholders, including C-level executives.
- Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneously
- Respond to RFPs
- Lead A/B Tests for customers working with our Analytics team

**Qualifications**
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies
- Strong technical skills, with experience in web infrastructure, web analytics, and data management
- CRM (Salesforce, Hubspot, and other Integration experience)
- Experience with front-end website development (HTML/CSS)
- Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders
- Proven ability to develop and maintain relationships with customers and internal stakeholders
- Ability to work in a fast-paced, hyper-growth and dynamic environment.
- Strong problem-solving skills, with the ability to solve complex technical problems creatively.
- Experience working with International (preferably Eastern European) product and back-end teams is a plus. Demonstrated ability to architect and communicate the optimal solution to prospects, existing customers, and internal team members
- Highly proficient in spoken and written English

**Bonus Points**
- JavaScript development
- Salesforce development
- Nonprofit or eCommerce experience
- Start-up experience
- Experience working with US based teams

**Our Amazing Perks**
- Competitive salary
- Stock Options

We want you to feel comfortable while working remotely, so we provide our employees with a MacBook and the necessary number of monitors. If you don't have a suitable workspace, we'll send you a desk, a comfortable chair, and everything else you need for productive work.

We cover the expenses of a coworking space if you prefer not to work from home. We also assist with payments for gym and pool memberships, English courses, and any professional education you may need. Additionally, your salary will automatically increase by 10%-15% annually.

**About Fundraise Up**

Fundraise Up is a rapidly growing FinTech company headquartered in Brooklyn, NY that provides market disrupting online fundraising software to enterprise nonprofits. Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, Salvation Army, American Heart Association, Alzheimer's Association, American Diabetes Association, Partners In Health, and Stand Up to Cancer to assist in significantly increasing revenue.