Customer Support Agent

hace 6 días


Buenos Aires, Argentina AffiliateUp A tiempo completo

Requirements
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year.
- Stable internet connection;
- Own workplace.

Responsibility
- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.

**Benefits**:

- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- Working on a shift schedule (day and night shifts from 9 am to 9 pm and from 9pm to 9am / 2 days off)
- Remote work.

**Job Types**: Full-time, Contract

أجر إضافي:

- Overtime pay

المزايا:

- Professional development

تحديد موعد:

- Day shift
- Fixed shift
- Night shift
- Rotational shift

COVID-19 considerations:
Remote work

Application Question(s):

- How much RAM memory does your laptop/PC has?
- What are your monthly salary expectations?
- Do you need a working permission?

**Experience**:

- Customer Support Agent: 1 year (preferred)

**Language**:

- English (required)
- Spanish (required)
- Portuguese (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)


  • Customer Support Agent

    hace 1 semana


    Buenos Aires, Argentina Gorgias A tiempo completo

    We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and...

  • Customer Support Agent

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Gorgias A tiempo completo

    We believe conversations will become the #1 way to shop.At Gorgias, we're building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we're leading that shift.Our mission is to turn every interaction between a brand and its...


  • Buenos Aires, Argentina Udo A tiempo completo

    Quienes somos Acerca de Fudo Somos una startup que combina experiencia en la industria gastronómica y pasión por la tecnología. Todos los días ayudamos a miles de restaurantes a lo largo de Latinoamérica a mejorar su servicio gracias a nuestro software de gestión y aplicaciones móviles. Nuestro sistema es líder en Chile y Argentina, y estamos...

  • Customer Support Agent

    hace 2 días


    Buenos Aires, Argentina B2Spin A tiempo completo

    **Customer Support Specialist**: - Remote | Full-Time_ B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe, and we recruit the best talent globally, regardless of location. **Key...

  • Customer Support Agent

    hace 2 semanas


    Buenos Aires, Argentina Owners A tiempo completo

    **About Owners** Join us on our mission to modernize the way property managers and Hispanic Pros work together. Our platform starts with Hispanic Pros who are compliant and ready to work with Property Managers. We allow property managers to connect with Pros to fulfill services and contracts of all sizes and scopes, while enabling Pros to market their...

  • Customer Support Agent

    hace 1 semana


    Buenos Aires, Argentina Social Discovery Group A tiempo completo

    **SDG invests in IT startups around the world.** Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of...

  • Agente Customer Support

    hace 1 semana


    Buenos Aires, Argentina Prex Card SAS A tiempo completo

    Somos **Prex **, una empresa de tecnología financiera regional. Nos enfocamos en la innovación para generar un producto digital en constante desarrollo. Nuestros usuarios ingresan a un ecosistema amigable y transparente donde tienen total control de sus finanzas con nuestra App. Nuestro equipo valora y respeta la diversidad. Nos enfocamos en tener un...

  • Customer Support Agent

    hace 1 semana


    Buenos Aires, Argentina Modak A tiempo completo

    You are going to be part of the Customer Success team, being on the frontline for problem-solving activities in our social media and our Customer Support chat. With the biggest challenge of using multiple platforms and the need of multitasking abilities. In this role and being in an early-stage startup, your responsibilities will change over time, giving...

  • Ads Support Agent

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Cognizant Technology Solutions A tiempo completo

    Ads Support AgentAbout the roleAs an Online Ads Support Agent, you will play a key role in delivering exceptional customer experiences through email, chat, and phone support. You will be a valued member of the IOA team and assist users with varying levels of technical expertise and contribute to a dynamic team supporting the Client Ads Product. Your ability...


  • Buenos Aires, Argentina Directa24 A tiempo completo

    **What you´ll do**: - Analyze their cases and give them a solution. - Be the contact between the final user and the company. - Ticket Resolution - E-mail. - Identify, escalate and solve technical problems together with the IT team. - Be the point of reference during the night shift. **Requirements**: - Proven working experience as a Customer Support...