Sales Engineer
hace 5 días
As a Sales Engineer you will be using your technical knowledge and product familiarity during the pre-sales Process, presenting products to clients, answering technical questions and gathering requirements that lay the ground for effective solution implementations.
**What are we looking for**:
**Must haves**:
- Strong knowledge of cloud-based contact center solutions gained from either a Pre-sales or Sales Engineer role.
- Excellent written and verbal communication, presentation skills in English.
- Highly detail and results-oriented with a keen eye for accuracy.
- Ability to thrive under pressure and remain composed in challenging situations.
**Nice to have**:
- Excellent time management skills to efficiently handle tasks and meet deadlines.
- A fast learner, able to quickly grasp new concepts and technologies.
- Self-motivated with a strong drive for success and taking initiative.
- Effective problem-solving abilities to address complex issues.
- Comfortable engaging with high-level decision-makers at major enterprises.
**What will you do**:
- Conduct in-depth discovery sessions and workshops with prospects to identify use cases and business pain points in or around the contact centre environment.
- Act as a strategic consultant to potential clients, leading the demonstration of the company's CCSaas solutions.
- Master our company's value proposition, ensuring consistency in messaging the solution’s features and functions.
- Gather, elicit and document requirements
- translating customer needs and requests into product implementation requirements.
- Design specifications or solution proposals.
- Strategically map the company's CCSaas technology to the client’s pain and underlying business challenges.
- Actively communicating and partnering with Sales, Engineering, Product Management concerning customer requirements and needs.
- Helping prioritize product roadmap based on customer feedback, competitive intelligence, and market trends.
**What we offer**:
- Permanent long-term collaboration contract.
- Full-time position (40h a week).
- Rewarding compensation package consisting of salary and a performance bonus.
- Remuneration in USD.
- Flexibility of working from home from any corner of the world.
- Vacation days (paid time off and national days).
- Great collaborative culture with an international team of over 25 different nationalities.
- Training, team building, fun at work activities.
- Opportunities for growth and development.
- Yearly performance reviews.
- Wellbeing program with workshops and webinars led by experts.
For the full list of benefits please check here
**Who we are and what we do**:
NobelBiz provides patented carrier services exclusively to contact centers. We offer the best technology and infrastructure that the contact center industry has to offer.
We embrace and encourage our team member’s differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. For more information about our Diversity, Equity, and Inclusion take a look here.
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