Account Manager, Mid Market Sales, Google Customer Solutions

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Spanish fluently to engage with clients in the region.

**Preferred qualifications**:

- Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
- Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
- Experience working with channel sales, advertisers, agencies, or clients.
- Ability to manage and prioritize a portfolio in an advertising or media sales context.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
- Ability to achieve goals to drive growth.

**About the job**: Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Build and manage relationships with clients virtually or face to face by meeting with multiple clients on a daily basis and developing an understanding of their business issues, marketing objectives, and success metrics.
- Manage a portfolio within the Chilean and Colombian markets, covering lead generation and e-commerce businesses by understanding growth drivers, identifying opportunities, managing risks, and building quarterly plans for achievement.
- Plan for and achieve growth goals including quarterly business and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Drive customer growth by delivering an excellent customer business experience and achieving customer business/marketing objectives.
- Manage the business process and drive customer outreach, business pitches, solution implementation, and performance evaluation while working towards quarterly business and product growth goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.