Global Supplier Services Analyst

**JOB DESCRIPTION**
At JPMorganChase you will have the chance to be part of an amazing development journey while contributing to support our customers needs. Join the Global Service Supplier (GSS) Operations This position will work in a fast paced high volume team that is responsible for the management and/or review of new supplier/maintenance requests and new employee set-up/maintenance request. Primary focus on gathering and entering supplier and employee data information as a maker and/or quality checking the data entry. This results in new supplier /employee set up for SAP (based on country location). This is a support role that that may also entail additional requests via Ariba for mapping supplier details in SAP for Ariba/ePurchase. This role also includes participating in identifying process improvements, developing enhancement request requirements, writing test scripts and test execution. You may also be asked to take on stretch assignments and projects related to supplier/employee setup or processes that are impacted by Global Reference Data setup.

**Responsibilities**:

- Perform QA of Supplier and Employee Set-up along with Setting up Suppliers and Employees in SAP
- Interact with supplier and LOB to collect the necessary information needed for supplier /employee set-up and Tax documentation review
- Research around payment rejects which are initiated from Payment Operations due to Incorrect/ outdated payment instructions on Supplier/Employee Master and are corrected thereof to re-initiate the payments
- Mapping of suppliers for Ariba as needed
- Deliver first class service to our customers & Improve end user experience
- Meeting 24-48 SLA timeline to process requests and Ensure quality of work is accurate and pass the monthly internal audit reviews

**Requirement Qualification, Capabilities and Skills**:

- Minimum of 2.5-3 years’ experience in data processing, procurement, accounts payable, customer service, or an operations environment.
- Personal computer skills with proficiency in Word, Excel, SharePoint, and web-based systems.
- 1+ years of SAP, Ariba (ePurchase) or Concur experience is a plus.
- Knowledge of Source to Pay Operations preferred.
- Knowledge of SAP and supplier details helpful
- Tax documentation background helpful
- Creates business processes and procedure.

**Preferred Qualification, Capabilities and Skills**:

- Good attention to detail and analyse reporting data
- Good problem solving abilities with an analytical mind to research and resolve issues.
- Ability to understand and implement system/procedure/policy changes.
- Builds strong client relationships
- Good written and verbal communication skills
- Works in team environment as well as individually
- Exhibits strong organization skills and effective time management

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.