Sales Agent

**Sales Agent**:
**Compensation & Benefits**:

- **Compensation**:$1,500 USD/month - $1,750 USD/month** **+ commissions** based on experience
- **Engagement**: Contractor position
- **Paid Time Off**: 11 PTO days per year
- **Additional Perks**: Holiday bonuses

**Location & Schedule**:

- **Location**: Remote (Latin America)
- **Schedule**: 8:00am-5:00pm CST or 9:00am-6:00pm CST
- **Flexibility**: Schedule may adjust based on lead volume and operational demand

**Role Overview**:
Latino Legends is seeking a **Sales Agent** on behalf of one of our U.S.based clients, a growing real estate investment and operations firm focused on manufactured housing communities.

This role is responsible for converting **inbound housing leads into qualified prospects, appointments, and completed home sales**. Success in this position requires disciplined outbound calling, consistent follow-up, accurate pipeline management, and clear communication with U.S.based prospects and internal teams.

This is a **high-accountability, execution-driven role**. Responsiveness, follow-through, and daily sales activity are critical to supporting occupancy and revenue goals.

**Core Responsibilities**:
**Lead Management & Sales Activity**:

- Handle the majority of inbound leads entering the sales pipeline
- Maintain consistent outbound calling activity throughout the workday
- Contact all new inbound leads **the same business day** they are received
- Return missed calls promptly and follow up persistently

**Pipeline & CRM Management**:

- Accurately document all calls, notes, and next steps in the CRM
- Ensure lead stages reflect real-time status at all times
- Maintain a clean, active pipeline with no stale or unworked leads
- Complete all scheduled follow-ups on or before their due date

**Customer Communication**:

- Communicate clearly and professionally with prospects regarding available homes, pricing, park guidelines, and next steps
- Set and manage appointments, tours, and follow-up conversations
- Respond promptly to inquiries via phone and messaging channels

**Cross-Department Coordination**:

- Work closely with park managers, marketing, and operations teams to support move-ins and occupancy
- Flag issues that may impact a sale, including inventory availability, timing, or approvals
- Ensure smooth handoff of qualified prospects throughout the sales process

**Availability & Responsiveness**:

- Remain actively available during assigned working hours
- Monitor inbound calls and messages consistently
- Respond promptly to internal team communications

**Performance Expectations**:

- Consistent daily outbound calling activity
- Same-day contact for all new inbound leads
- Accurate, real-time CRM updates
- Timely and reliable follow-through on all assigned tasks
- Ability to manage multiple active prospects without losing momentum or visibility

**Qualifications & Requirements**:
**Language & Communication**:

- Professional-level English proficiency (written and verbal) required
- Comfort communicating directly with U.S.based customers and internal teams
- Ability to understand tone, urgency, and nuance in sales conversations

**Skills & Experience**:

- Prior sales, customer service, or call-center experience preferred
- Experience in real estate or manufactured housing sales is a plus, but not required
- Strong phone presence and confidence speaking with prospects
- Comfortable handling high-volume inbound and outbound calls
- Highly organized, detail-oriented, and process-driven
- Comfortable using CRM systems and structured workflows
- Reliable internet connection and a quiet, professional work environment

**Schedule & Availability**:

- Flexibility is required
- Availability to work **weekends and U.S. holidays** may be required based on business needs

**What Success Looks Like**:

- Leads are contacted quickly and worked consistently
- Pipeline is clean, accurate, and actively progressing
- Prospects feel informed, supported, and responded to
- Sales activity is visible, measurable, and reliable
- The sales function contributes meaningfully to occupancy and revenue goals