Foreign Exchange
hace 3 días
**Department Description**: **J.P. Morgan**is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. **Currencies Operating**primary functions supported covered by the 200+ strong group include; Payment processing and controls, confirmation drafting issuance and matching, client service, economic affirmation, onboarding to electronic platforms, client money novation, regulatory governance and change management. - Service over 60,000 clients with over 400,000 discrete accounts - Manage payments to 135 different countries, Transact in 113 different currencies, out of 35 JPM entities - Manage > $2Trn of gross settlements on 500,000 transactions, in over 100 different products daily - Direct businesses supported generate >$4Bn of annual revenue **Team Description**: The team provides comprehensive operational services to the Investment Bank's Foreign exchange business. The department is very fast moving, with ever increasing volumes, there is always an opportunity to learn, increase knowledge, to take on more responsibility and where staff excellence is recognized through reward and promotion. As a Trading Lifecycle Associate II you will responsible Managing the Investigations Team, liaising with our clients, product partners, processing teams and multiple other internal teams. This position includes performing key controls as well as providing the best quality client service to our clients and business partners. **Responsibilities** - Day to day responsibilities involve managing failed settlement (nostro breaks) - Ensuring that all payments are settled correctly, and any breaks are followed up on a timely manner. - Identifying and investigating any root causes - Establishing an excellent relationship with internal partners and external clients - Participating in process improvement initiatives - Ensure that any issues are escalated to the team leader within an appropriate time frame - Working with the above groups to quickly and efficiently resolve client issues. - Generating manual SWIFT payments **Requirements**: - FX experience is desirable, although not essential - Experience in an operational / financial services / customer services environment. - Effective organizational skills with the ability to manage and prioritize workload whilst working as part of a team. - Strong communication skills, experience of building relationships a desirable quality. - Take ownership and display the ability to follow through with departmental objectives whilst taking into account risks involved in daily processing. - Analytical Thinking: Strong analytical and problem-solving skills, with the ability to identify patterns, detect anomalies, and propose effective solutions.
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Foreign Exchange E-Trading Client Services
hace 5 días
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoJoin our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank’s proprietary and multi‑dealer electronic trading and payments platforms. This is an intensive business...
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Foreign Exchange E-Trading Client Services
hace 5 días
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoJoin our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank’s proprietary and multi-dealer electronic trading and payments platforms. This is an intensive business...
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Foreign Exchange E-Trading Client Services
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoDescriptionJoin our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank's proprietary and multi-dealer electronic trading and payments platforms. This is an intensive...
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Foreign Exchange E-trading Client Services
hace 2 semanas
Buenos Aires, Argentina JPMorganChase A tiempo completo**JOB DESCRIPTION** As a Foreign Exchange E-Trading Client Services member within the FX eTrading Middle Office (eTMO), you will be responsible for providing excellent customer service to all incoming client queries, working with the Front Office to enable clients to deal electronically, helping maintain our onboarding queues to meet SLAs determined by the...
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Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoJOB DESCRIPTIONAs a Foreign Exchange E-Trading Client Services member within the FX eTrading Middle Office (eTMO), you will be responsible for providing excellent customer service to all incoming client queries, working with the Front Office to enable clients to deal electronically, helping maintain our onboarding queues to meet SLAs determined by the...
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Foreign Exchange E-Trading Client Services
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase & Co. A tiempo completoJoin our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank's proprietary and multi-dealer electronic trading and payments platforms. This is an intensive business...
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Foreign Exchange E-Trading Client Services
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoJOB DESCRIPTION Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank's proprietary and multi-dealer electronic trading and payments platforms. This is an intensive...
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Foreign Exchange E-trading Client Services
hace 2 semanas
Buenos Aires, Argentina JPMorganChase A tiempo completo**JOB DESCRIPTION** As a member of the team, main responsibilities will include: - Providing excellent customer service to all incoming client queries - Working with Front Office to enable clients to deal electronically - Help maintain our onboarding queues to meet SLAs determined by the business - Rapidly identify and remediate any client issues/queries...
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FX E-Trading Onboarding
hace 4 semanas
Buenos Aires, Argentina J.P. Morgan A tiempo completoA leading global financial services firm is seeking a Foreign Exchange E-Trading Client Services member in Buenos Aires. You will provide outstanding customer service, assist clients with electronic transactions, and manage onboarding processes while addressing client queries. The ideal candidate should possess excellent analytical and communication skills,...
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FX eTrading Client Success Associate
hace 5 días
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoA leading investment bank in Buenos Aires seeks a Client Service Delivery Associate I to enhance client experiences. This role involves supporting the Foreign Exchange eTrading operations and ensuring excellent customer service. Responsibilities include providing support for client inquiries, working closely with Front Office teams, and managing onboarding...
