Foreign Exchange E-Trading Client Services

hace 2 días


Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank’s proprietary and multi-dealer electronic trading and payments platforms. This is an intensive business with high volumes of trading (c. 100k trade/day) trading around the clock from start of day Monday in Asia to end of day Friday in NY. Primary functions of the Client Service team include OnBoarding, training, and fully supporting the external and internal ecommerce FX clients. The team offers its support services through client hotlines as well as a global email inbox. As a member of the team, main responsibilities will include: Providing excellent customer service to all incoming client queries Working with Front Office to enable clients to deal electronically Help maintain our onboarding queues to meet SLAs determined by the business Rapidly identify and remediate any client issues/queries raised by Front Office, Middle Office, Back Office and/or the client Function Specific Skills: Ability to question “risk” in processing a request from Front Office, questioning mindset required with clear communication to management should concern arise.  Able to understand complex system processes and experience of working with vendor systems a plus.. Knowledge of Products Covered (Foreign Exchange, Commodities,) is a plus. Ability to communicate clearly with internal stakeholders, as well as clients.  Ability to manage critical system issues and navigate through successful resolution.  Good analytical skills, due diligent and attention to detail Excellent interpersonal skills, good attitude, and strong communication / presentation skills



  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank’s proprietary and multi‑dealer electronic trading and payments platforms. This is an intensive business...


  • Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo

    DescriptionJoin our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.  The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank's proprietary and multi-dealer electronic trading and payments platforms. This is an intensive...


  • Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase & Co. A tiempo completo

    Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.  The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank's proprietary and multi-dealer electronic trading and payments platforms. This is an intensive business...


  • Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo

    JOB DESCRIPTION Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.The FX eTrading Middle Office (eTMO) is responsible for Foreign Exchange operations/support for the Investment Bank's proprietary and multi-dealer electronic trading and payments platforms. This is an intensive...


  • Buenos Aires, Argentina JPMorganChase A tiempo completo

    **JOB DESCRIPTION** As a Foreign Exchange E-Trading Client Services member within the FX eTrading Middle Office (eTMO), you will be responsible for providing excellent customer service to all incoming client queries, working with the Front Office to enable clients to deal electronically, helping maintain our onboarding queues to meet SLAs determined by the...


  • Buenos Aires, Argentina JPMorgan Chase A tiempo completo

    As a member of the team, main responsibilities will include: - Providing excellent customer service to all incoming client queries - Working with Front Office to enable clients to deal electronically - Help maintain our onboarding queues to meet SLAs determined by the business - Rapidly identify and remediate any client issues/queries raised by Front Office,...


  • Buenos Aires, Argentina JPMorganChase A tiempo completo

    **JOB DESCRIPTION** As a member of the team, main responsibilities will include: - Providing excellent customer service to all incoming client queries - Working with Front Office to enable clients to deal electronically - Help maintain our onboarding queues to meet SLAs determined by the business - Rapidly identify and remediate any client issues/queries...

  • FX E-Trading Onboarding

    hace 3 semanas


    Buenos Aires, Argentina J.P. Morgan A tiempo completo

    A leading global financial services firm is seeking a Foreign Exchange E-Trading Client Services member in Buenos Aires. You will provide outstanding customer service, assist clients with electronic transactions, and manage onboarding processes while addressing client queries. The ideal candidate should possess excellent analytical and communication skills,...

  • Foreign Exchange

    hace 2 semanas


    Buenos Aires, Argentina JPMorganChase A tiempo completo

    **JOB DESCRIPTION** Department Description**: **J.P. Morgan**is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. **Currencies Operating** primary functions supported covered by the 200+ strong group include; Payment processing and controls,...


  • Buenos Aires, Argentina JPMorganChase A tiempo completo

    As a Trading Services Associate, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. **Responsibilities**: - Timely and accurate capture of all transactions in the Risk Management Systems - Complete intraday / end of day processes including...