Fan Engagement Specialist for Content Creator

hace 5 días

Buenos Aires, Argentina Paired A tiempo completo

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We are a rapidly growing firm in the realm of content creation, specializing in chat-based interactions. Our culture is one of continuous evolution, underpinned by regular feedback and iteration. We champion a learning environment where processes are honed to perfection over time.
As a Fan Engagement Specialist, you play a crucial role in representing our creators. Acting as their voice, you'll bridge the gap between artists and their audiences. This position involves direct interactions with the fan community, understanding their perspectives, responding to their inquiries, and fostering a stronger bond between them and the creators. Your contributions will be instrumental in enhancing the fan experience and deepening their connection with our creators.

**Responsibilities**:

- Provide prompt and engaging responses to fans, ensuring a personalized experience.
- Occasionally promote content or merchandise based on pre-defined scripts, aligning them with the tone of the conversation.
- Leverage our comprehensive suite of software and tools to facilitate and enhance fan interactions.
- Continuously gather insights from interactions, sharing them with the team to refine our processes.

**Requirements**:

- Fluent in English, with excellent written and verbal communication abilities.
- A stable and fast internet connection to ensure smooth chat interactions.
- A keen listener with the capability to adjust responses based on fan sentiment and feedback.
- A commitment to our culture of learning, iteration, and process refinement.

**Benefits**:

- Competitive salary
- Work From Home
- Flexible Hours

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