Head of Dev Ops, Cloud

**About EnterpriseAlumni**:
EnterpriseAlumni isn't your average software company. We're the market-leading provider of Corporate Alumni Management software, helping some of the world’s biggest brands stay connected with their alumni. Our platform is a powerhouse, driving recruiting efforts, sales opportunities, and brand advocates back into our clients' organizations whilst creating a strong alumni value proposition.

**About the Role**:
You'll own the reliability, security, scalability, and cost-efficiency of our cloud infrastructure, supporting a white-label platform that serves large enterprise clients in highly regulated industries. You'll work closely with the CTO and collaborate directly with our development teams to ensure infrastructure decisions enable our production reliability, availability, and velocity. You’ll also be involved in long term product and infrastructure strategy.

**Responsibilities**:
**Technical Leadership**
- Architect, build, and maintain scalable, secure, multi-regional cloud infrastructure on AWS
- Own our Infrastructure as Code practices using Terraform, ensuring reproducibility and auditability
- Design and optimize CI/CD pipelines across Jenkins and CircleCI, including iOS and Android build systems
- Manage container orchestration via EC2/ECS/ECR and Kubernetes as well as ingress/routing through Traefik
- Lead observability strategy using Grafana and Prometheus — ensuring comprehensive monitoring, alerting, and incident response capabilities
- Drive high availability and disaster recovery planning across regions

**Security & Compliance**
- Ensure infrastructure meets SOC 2, ISO 27001, and Cyber Essentials+ requirements
- Implement and maintain robust security practices, including encryption at rest, in transit, and in use
- Stay current on evolving compliance requirements for banking and professional services clients
- Lead security audits and remediation efforts

**Cost Management**
- Continuously monitor and optimize cloud spend, staying ahead of AWS pricing changes and leveraging reserved instances, savings plans, and right-sizing strategies
- Establish cost visibility and accountability across teams
- Present regular cost analyses and recommendations to leadership

**People Leadership**
- Build, mentor, and lead the DevOps and infrastructure team
- Set clear goals, provide regular feedback, and support career development
- Foster a culture of ownership, collaboration, and continuous improvement
- Manage vendor relationships and negotiate contracts where applicable

**Cross-functional Collaboration**
- Communicate infrastructure strategy, risks, and trade-offs clearly to non-technical stakeholders
- Participate in incident response and establish on-call practices that balance reliability with team well-being

**Requirements**:

- 7+ years of experience designing and operating infrastructure on major cloud providers, with deep AWS expertise
- Proven experience leading or managing infrastructure/DevOps teams
- Hands-on experience with the AWS Security Stack, including Inspector, GuardDuty, Security Hub, IAM, KMS, CloudTrail, CloudWatch, WAF, and related security services
- Strong hands-on skills with Terraform, AWS, Kubernetes, and CI/CD tooling (Jenkins, CircleCI)
- Experience supporting mobile build pipelines (iOS/Android)
- Deep understanding of cloud security principles and compliance frameworks (SOC 2, ISO 27001)
- Track record of infrastructure work in highly regulated industries such as banking or professional services
- Sharp cost awareness, experience optimizing cloud spend and implementing FinOps practices
- Excellent communication skills, able to translate technical concepts for executive and non-technical audiences
- Comfortable with incident management, on-call responsibilities, and leading teams through outages
- Fluent in English (written and verbal)

**Nice to Have**
- AWS certifications (Solutions Architect Professional, Security Specialty)
- Experience with Traefik as an ingress controller
- Familiarity with GCP or Azure as secondary cloud providers
- Experience scaling infrastructure for multi-tenant SaaS platforms

**Why Join Us?**

At EnterpriseAlumni we work hard, play hard, and always have each other's backs. We offer a fast-paced, innovative, and inclusive environment where creativity is our currency, and every success is celebrated. If you're passionate about a career in technology and ready to make a real impact, we would love to hear from you.

At the heart of our company is **EA DNA** - the essence that connects our six core values and shapes how we work every day. It guides every decision, behaviour and interaction, and defies the way we do business. When you join us, you become part of a team that truly lives these values**:People First, Customer at Our Core, Think Commercially, One Team, Own It, and Urgency**. These pronciples shape your experience here - how we support you, how we work together, and how we deliver for our customers.

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