Junior Business Analyst

**The company**

Rarely Decaf is a technology partner that helps companies craft purpose-built software solutions without the time, cost, and headaches of traditional software implementations.

We’re not a software implementation partner that builds on rigid, outdated systems, nor do we lock clients into multi-year contracts.

Leveraging our expertise in modern, visual development frameworks, we quickly build and iterate bespoke software solutions for our partners—on timelines that are measured in weeks, not months, and that allows their technology to move as quickly as their businesses.

Our small, yet ambitious global team is remote-first, asynchronous by default, and firmly believes in the power of great communication.

**The role**

As our project demands continue to grow, we are seeking a detail-oriented Junior Business Analyst to join our team to facilitate efficient operations and drive business growth.

This supporting role will focus on preparing for and following up on client and internal interactions, drafting business requirements and weekly client updates, and ensuring seamless communication and task management.

Your key responsibilities include:

- **Draft and support the elicitation of business requirements and proposed solutions**: Work closely with clients and internal teams to gather and document detailed business requirements and use cases. Assist in requirement gathering sessions, identify current and target states, and collaborate on solution design. Develop process and functional workflow diagrams to ensure documents are clear, comprehensive, and aligned with client needs and project goals.
- **Support our Project Lead to ensure smooth operations and effective communication**: Assist the Project Lead by handling preparatory and follow-up tasks. Draft agendas for client calls and internal discussions, and use AI tools to record, summarize, and take notes. Tag the Project Lead for necessary actions and facilitate task delegation. Collaborate with stakeholders to map out business processes, data flows, and user flows, annotating these maps with problems, pain points, inefficiencies, and opportunities for improvement. Ensure all information is accurately captured and integrated into relevant tickets, diagrams, and workflows. Maintain meticulous records and tweak AI tools for efficiency.
- **Draft and organize client updates**: Help draft and organize regular updates for clients. Summarize recent activities, outline plans for upcoming cycles, and highlight discussion points. Ensure updates are clear, concise, and valuable to the client.
- **Utilize visual and proactive communication**: Use digital whiteboarding tools and other visual methods to convey complex ideas clearly. Proactively communicate with clients and team members to ensure alignment and understanding.
- **Identify opportunities for improvement**: Analyze client processes to identify pain points, inefficiencies, and opportunities for enhancement. Provide insights and suggestions to improve operations and drive business growth.

**RequirementsLocation**

We welcome applicants from Latin America, Europe, and Africa to reflect our dedication to a diverse and geographically dispersed team while still having at least a few hours of overlap when needed.

**Skills and Experience**

**Required**
- **Bachelor's degree in Business Administration, Information Systems, or a related field**: Or equivalent practical experience.
- **1-3 years of experience in business analysis or project management**: Proven background in working as a project manager or business analyst in a technology-focused agency, consulting firm, or other organization where you assisted with the implementation of software projects.
- **Strong organizational skills and attention to detail**: Demonstrated ability to manage multiple tasks and priorities effectively, ensuring nothing falls through the cracks.
- **Excellent communication skills**: Ability to clearly explain complex information and choose the most effective communication medium, whether it's a comment in a design, an update to a task description, recording a Loom video, or designing a process map. Demonstrated proficiency in leveraging various tools to ensure clear and concise communication.
- **Proficiency in Business English**: Strong command of business English, both written and verbal, to effectively communicate with clients and team members.
- **Familiarity with a modern, remote work environment**: Proficiency with digital and remote communication tools such as digital whiteboards (e.g., Whimsical, Figma), design tools (Figma), project management tools (e.g., ClickUp, Notion), and Slack. Ability to communicate proactively and work asynchronously. Comfortable with picking up new technologies to improve work and communication.
- **Logical & analytical mindset**: Strong analytical skills with the ability to identify inefficiencies and opportunities for improvement in business processes.
- **Proactive an