Servicenow Developer
hace 2 semanas
Job Description
**Your Focus**
- Perform day-to-day administration of the ServiceNow system, including making approved changes to forms, tables, reports, and workflows
- Create and customize reports, homepages, and dashboards in ServiceNow
- Ensure the ServiceNow platform and tools remain current by performing testing and installation of ServiceNow updates, patches, and new releases
- Create and configure Business Rules, UI Policies, UI Actions and Scripts Design and develop advanced ServiceNow customizations
- Troubleshoot multiple integrations with ServiceNow and Rally.
- Manage ServiceNow security by managing roles and access control lists
- Train personnel in ServiceNow use and processes to include creating supporting documentation including user and training guides
- Work directly with end users to resolve support issues within ServiceNow
- Oversee code reviews.
**Qualifications**
- Motivation, Innovation, Passion, Integrity, Teamwork, Customer-Focus
**You should also bring the following**:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
- 3+ years of experience developing on ServiceNow platform
- Experience or Certification on CSM, ITSM CMDB, Asset Tracking modules
- Outstanding listening, analytical, organizational and time management skills.
- Excellent written and oral communication skills; Demonstrates a high level of diplomacy and professionalism.
- Strong work ethic, hands-on, with a customer service mentality.
- Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure.
- Able to work independently and lead projects of moderate complexity.
- Ability to identify areas for process improvement and recommend/implement solutions
- Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with mínimal direction
- Ability to develop effective relationships with business users, technical staff and executive management
- Ability to prioritize work and meet deadlines in a fast-paced environment
- Flexibility with a demonstrated ability to embrace change
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