Operations Project Lead

**JOB DESCRIPTION**
Aligned to the Operations in Cybersecurity Assessments, you will be part of a team accountable for the successful execution of our testing portfolio, delivering enhancements and implementing changes that increase our productivity, drive adherence to control and cybersecurity best practice, improve customer satisfaction, oversee risk reduction and tooling initiatives and cost-effective solutions delivery that puts our clients first. Analyze, design, develop and deliver solutions built to strengthen our Operations in Cybersecurity, Technology and Controls. You won’t just be watching over our data - you’ll be finding innovative ways to protect it. With a one team mindset, you will support with transformation work on pentest assessment delivery operations and engagement.

This role requires a wide variety of **strengths and capabilities**, including:

- Ability to work within a team comprising of varied experiences, strengths, and styles. You will be an integral part of a dedicated and diverse team.
- Experience and knowledge of operations, risk and controls management processes & principles, audit requirements related to cybersecurity, threat and vulnerabilities management best practice.
- Good understanding of penetration testing and other security assessment activities.
- Proven experience with logístical demand of clients and stakeholders.
- Process engineering and re
- engineering skills.
- A self-starter who is creative with a 'can-do' attitude.
- Quick learner with a strong work ethic, attention to detail
- Team player exhibiting professional maturity, personal integrity, and excellent interpersonal skills.
- Ability to execute flawlessly, handle multiple projects simultaneously and independently while maintaining a high degree of communication between multiple stakeholders.
- Use in house systems to respond to line of business requests and review information and make informed technical and operational decisions.
- Anticipate and resolve roadblocks that impact SLA's.
- Build partnerships and interact with third party vendors and co-ordinate with teams based in the US, UK and Singapore.
- Communicate with a diverse audience, including verbal, written and where necessary using presentation techniques.
- Continuous analysis of processes to identify automation, streamlining and improvement opportunities to accomplish common goals.
- Proven commercial experience with Microsoft Excel, Visio, PowerPoint is a MUST.
- Assist with providing ad-hoc reports and understanding of how to present management information.
- Draws on experience and judgment to achieve all of the above responsibilities.
- Adherence at all times to JPMC company standards, procedures and policies.

This role includes two key **specific responsibilities**

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm’s cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable and resilient.