Customer Service Agent

hace 1 semana

Buenos Aires, Argentina Betsson Group A tiempo completo

**BUENOS AIRES**
- OPERATIONS**CUSTOMER SERVICE AGENT**:
As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina
- **North Zone of Provence**
- RECRUITER
- MARIA DEL PRIORE**THE WOW**:
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless

We want you to excel in the following:

- Request, review and store Customer documents in accordance with market regulations.
- Verify customer documents in accordance with market regulations.
- Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
- Analyse and monitor suspicious transactions and accounts and reports according to procedures and adapt a risk based approach to each case analysed.
- Implementing of regulatory and operational risk control standards as guided by our licensing bodies.
- Recognise subtle patterns of fraudulent activity and communicate them to the team.
- Translate promotional texts and/or customer surveys in your local language.
- Follow company policies and practices regarding player safety, protection and responsible gaming.

**WHAT'S IN IT FOR ME?**:
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite

**YOU'RE GOOD AT**:

- Strong numerical skills, analytical mind with the ability to pay attention to details.
- Ability to work closely with other departments and is a team player.
- High level of communication in Spanish and English
- Ability to work on own initiative, with tight deadlines
- Balanced between business needs vs legal needs
- Ability to assess risk and how to mitigate it
- Willingness to work on shift rotation.

**EXTRA AWESOME**:

- Previous iGaming experience

**WHAT WE OFFER?**:
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

**Challenge Accepted?**:

  • Customer Service Agent

    hace 4 días

    Buenos Aires, Argentina Betsson Group A tiempo completo

    **BUENOS AIRES** - OPERATIONS**CUSTOMER SERVICE AGENT**: **Customer Service Agent**: As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina - North Part City of Buenos Aires. - RECRUITER - MARIA DEL PRIORE**THE WOW**: You will be a part of a seamless Customer Service function, working to achieve...

  • Customer Service Agent

    hace 1 semana

    Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Service Agent 1 **Location: Buenos Aires, Argentina** **Work hours: Monday-Friday 10 am - 7 pm (EST)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **Why work for Hansen?** - We are a global organization - We are proud of our products, services, and people - We value...

  • Customer Service Agent

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Pacifica Continental A tiempo completo

    Actualmente nos encontramos en la Búsqueda de un Customer Service Agent para trabajar en Betsson. Esta empresa es líder en regional en apuestas deportivas, juegos de apuestas y casino online en mas de Once países de América , Europa y Asia. Las tareas del puesto giran en torno a brindar ayuda a los clientes de Betsson vía e-mail, chat o teléfono tanto...

  • Customer Service Agent 1-b

    hace 3 días

    Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Service Agent (Buenos Aires, Argentina)** **Work hours: Monday-Friday 10 am - 7 pm (EST)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **About this role** A Customer Service Agent 1 will be responsible for providing effective customer service for all internal and...

  • Customer Service Agent

    hace 3 días

    Buenos Aires, Argentina Sola Wood Flowers A tiempo completo

    Sola Wood Flowers is looking for a Customer Service Representative to join our team. We are flexible around experience level, and prefer someone with experience in/around DTC & eCommerce. **Why work for us?** - Excellent, above market compensation. - Great benefits - Work with a friendly and collaborative group of people working together towards a common...

  • Senior Customer Service Agent I

    hace 1 semana

    Buenos Aires, Argentina Ecolab A tiempo completo

    Ecolab is seeking a Senior Customer Service Agent I to provide customer service support for Food and Beverage, Textile Care, and Life Sciences business units supported by North America Customer Service. This broader scope of responsibility significantly adds to the complexity and training required for this position. What’s in it For You The opportunity to...

  • Customer Service Agent National Today

    hace 4 días

    Buenos Aires, Argentina TOP Agency A tiempo completo

    About the job Customer Service Agent | National Today | (US) **Customer Service Agent** Can you handle complaints to build strategies for improving the overall customer experience? If you have experience in customer service and can demonstrate the ability to foster loyalty and be personable, then we might have your next great job role. **Some things to...

  • Lead Customer Service Agent Ii

    hace 24 horas

    Buenos Aires, Argentina Ecolab Inc. A tiempo completo

    The primary objective of the **Lead Customer Service Agent II**is to maintain a high level of customer satisfaction through proactive communication and problem resolution. This advanced position will be trained on multiple functions as needed for coverage, workload balancing purposes, and issue resolution. Provide great customer experience and First Call...

  • Sr Customer Service Agent I

    hace 3 días

    Buenos Aires, Argentina Ecolab A tiempo completo

    JOB DESCRIPTION Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.   Ecolab is seeking a Senior Customer Service Agent I to join our team in (City, State – if applicable). As a Senior Customer Service Agent I, you’ll support specialized and distributor accounts, using...

  • Senior Customer Service Agent I

    hace 1 semana

    Buenos Aires, Argentina Ecolab Inc. A tiempo completo

    Ecolab is seeking a **Senior Customer Service Agent I** to provide customer service support for Food and Beverage, Textile Care, and Life Sciences business units supported by North America Customer Service. This broader scope of responsibility significantly adds to the complexity and training required for this position. **What’s in it For You**: - The...