Junior Application Support Analyst

hace 3 días


Córdoba, Argentina Avenga x Qinshift A tiempo completo

**_This is us_**

At Qinshift and Avenga we are merging together to start a new era of technology that matter. Leveraging the power of innovations, we are on a journey to shape the future of work, and we are inviting you to co-create it with us.

**_
This is the job_**

**_
This is you_**
- 1-2 years of experience in Application Support, Customer Service, or Team Coordination in a corporate environment.
- Basic knowledge of databases (preferably Oracle).
- Understanding of basic programming concepts for debugging and troubleshooting.
- Proficiency in troubleshooting techniques within production environments.
- Advanced skills in PC usage, operating systems, and the Office suite.
- Strong analytical and problem-solving mindset.
- Excellent communication and teamwork skills.

Nice-to-have skills:

- Experience with monitoring tools for proactive issue detection.
- Knowledge of ITIL framework and best practices.

**_ This is your role_**
- Handle, analyze, and escalate support tickets in a timely manner.
- Investigate error logs across different platforms to diagnose and resolve issues.
- Manage and track issues using Jira or similar ticketing systems.
- Execute basic SQL queries and stored procedures as part of issue resolution.
- Identify and prevent potential system failures through continuous monitoring.
- Document and update resolutions in the department’s knowledge base.
- Ensure that service levels are met according to internal agreements.



  • Córdoba, Argentina EPAM Systems, Inc. A tiempo completo

    We are seeking a motivated and detail-oriented **Junior 2nd Level Support Analyst** to join our dynamic IT support team. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture....


  • Córdoba, Argentina Roman Health Pharmacy LLC A tiempo completo

    We are seeking an experienced Application Specialist to maintain and improve the operation of our enterprise applications. This role involves direct interaction with end-users and internal technical teams, supporting complex environments with multiple applications, integrations, and data flows. Key Responsibilities Ensure stable operation of enterprise...


  • Córdoba, Córdoba, Argentina Distro A tiempo completo

    We are seeking an experienced Application Specialist to maintain and improve the operation of our enterprise applications. This role involves direct interaction with end-users and internal technical teams, supporting complex environments with multiple applications, integrations, and data flows.Key Responsibilities~Ensure stable operation of enterprise...


  • Córdoba, Córdoba, Argentina Distro A tiempo completo

    We are seeking an experienced Application Specialist to maintain and improve the operation of our enterprise applications. This role involves direct interaction with end-users and internal technical teams, supporting complex environments with multiple applications, integrations, and data flows. Key Responsibilities: • Ensure stable operation of enterprise...


  • Córdoba, Córdoba, Argentina Transferz A tiempo completo

    Job description Are you our next AI-native, data-centered Customer Support Quality Analyst who stands out by delivering excellent quality assessment within the global operations team? At Transferz, we cater to the diverse needs of thousands of travelers, both corporate and leisure. Assist our Support team by providing premium and solution-driven data...


  • Córdoba, Argentina EPAM Systems, Inc. A tiempo completo

    We are looking for a dedicated and detail-focused **2nd Level Support Analyst** to become an integral part of our proactive IT support team. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and...


  • Córdoba, Argentina EPAM Systems, Inc. A tiempo completo

    We are seeking an enthusiastic and curious **Junior Fraud Monitoring Analyst** to join our team. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate...


  • Córdoba, Argentina Transferz A tiempo completo

    A travel support company is seeking a Support Quality Analyst to enhance customer interactions in a dynamic international team. The candidate will monitor quality, analyze support data, and implement high standards to deliver excellent service to travelers and drivers. Role demands strong analytical skills, experience in quality assurance, and proficiency in...


  • Córdoba, Córdoba, Argentina EPAM Systems A tiempo completo

    We are looking for aSenior Application Support Specialistin Access Management to oversee user access controls for an important client.You will implement and support Identity and Access Management systems across various enterprise platforms. Join our team to apply your expertise in securing and managing access rights effectively.ResponsibilitiesOversee user...

  • Support Quality Analyst

    hace 1 semana


    Córdoba, Córdoba, Argentina transferz A tiempo completo

    Are you our next AI-native, data-centered Customer Support Quality Analyst who stands out by delivering excellent quality assessment within the global operations team? At Transferz, we cater to the diverse needs of thousands of travelers, both corporate and leisure. Assist our Support team by providing premium and solution-driven data analysis on our quality...