Specialist, People Systems
hace 2 semanas
The Specialist, People Systems will be an expert in SuccessFactors and play a key part in the maintenance and ongoing support of the HRIS. Additionally, this role is critical in optimizing the implemented modules (Employee Central, Benefits, Compensation).
- The role holder will support business analytics, system reporting, compliance, data integrity, role-based security, back-end system functionality, end-user support, and daily administrative system functions.
**Responsibilities**:
- Recommend and configure changes to current processes to provide more effective use of SuccessFactors and take the lead to implement these changes
- Define and evaluate SuccessFactors for areas of improvement
- Perform and/or review configuration changes
- Partner with key stakeholders to ensure data accuracy and integrity of People information globally
- Liaise with Technology teams for improvements/management of integrations
- Participate in testing of configuration changes, including test script development, setting up test scenarios, coordination with other teams
- Manage and update documentation, such as role-based permission Matrix, standard operating procedures, quick reference guides, business process maps, etc.
- Manage cases, utilizing ServiceNow, as a key member of the Tier 2 support team
- Review and evaluate changes in the H1/H2 releases to understand impacts, implement changes and testing
- Communicate system changes, upgrades, and general information to end-users
- Establish and maintain security and integrity controls
- Perform other functions as may be assigned by immediate manager from time to time
**Skills and Experience**:
- Bachelor’s degree in HR or Information management with in-depth experience managing various HRIS/IS; or equivalent work experience
- Proficiency with SuccessFactors required
- Extensive HR systems reporting, HR process, and project management experience required
- Strong mathematical/analytical aptitude, problem-solving, and time-management skills
- Excellent data mining, manipulation, and analytical skills
- Strong computer skills; high proficiency in MS Excel (with extensive experience in and knowledge of formulas and functions, pivot tables and charts)
- Knowledge of principles, practices, and standards of human resource administration in assigned area
- Highly organized and able to manage multiple priorities in a fast-paced environment
- Demonstrated experience/maturity in handling confidential and sensitive information
- Positive, service-oriented attitude with the ability to follow through on issues
- Able to foresee potential challenges and provide solutions to a variety of problems
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