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**Drive Human Resources for a fast-growing American start-up**:
I'm Arpana, the first employee of Fresh Prints India, and before you dive into the job requirements, here's my story:
During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh's unwavering belief in the vision they had for Fresh Prints.
They didn't have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up.
So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that's exactly what made it so exciting.
I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing.
As the first employee of Fresh Prints India, I've been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and Recruiting, and it's been the most fulfilling decision of my career. We've gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we're still in the early days of what Fresh Prints can become.
In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped.
But we'd been planning for the worst for years. From day 1 we knew we'd have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least a year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared.
And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn't just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going.
While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn't easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today.
The opportunities that were available to me when I joined as the first employee are still here today In fact, they're bigger now than ever. We're at an exciting point in our journey, and we're looking for people who want to have a massive impact on the next chapter of this story.
If you're someone who sees opportunity and isn't afraid to chase it, this is the role for you. We're looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits. If you're someone who likes running at challenges head-on, this is the role for you. If you're looking for a clear set of instructions, this role isn't.
If the idea of building something extraordinary excites you, and if you thrive in an environment where every day presents a new challenge, we want to hear from you.
**Here's more about the People and Culture Partner role**:
We're looking to expand Fresh Prints into Argentina, Brazil, and Colombia, and we need a **People and Culture Partner** who can help us build our teams from the ground up. This role is perfect for someone who has experience setting up operations in a new country, has been part of an early-stage startup, or has helped establish a US-based company in their country.
As a People and Culture Partner, you'll own both **recruitment and people operations**. You'll build hiring strategies, attract top talent, and create a strong foundation for our culture in these new markets. From managing end-to-end recruitment to ensuring smooth onboarding and employee engagement, you'll play a key role in shaping the experience for our new hires.
**Responsibilities**:
- Lead hiring efforts for Argentina, Brazil, and Colombia, ensuring we bring in top-tier talent
- Build recruitment strategies tailored to the needs of each country, focusing on hiring the best people efficiently
- Set up and streamline HR processes, from contracts to compliance and onboarding
- Develop and execute an employee engagement strategy to foster a strong and connected culture
- Collaborate with leadership to ensure HR policies and practices align with business goals
- Track and analyze key HR metrics to improve hiring and employee experience
- Provide support for employee relations, payroll setup, and benefits administrat