Customer Service Rep

hace 1 semana

Bernardo de Irigoyen, Argentina Trinity Industries A tiempo completo

**RSI, **recently acquired by **Trinity Industries, Inc i**s hiring a **Customer Service Representative** for our **Doraville, GA l**ocation.

This position supports customer service requirements and handles general office tasks including BOL processing and some accounting-type functions.

1. Customer Service, intake of BOLs, and commodities being delivered or transferred

2. Fulfill daily workload and tasks delegated by manager/cross-train as necessary

3. Enforces safety policies and procedures with other employees and visitors to the facility

4. Updating and maintaining customer databases

5. Monitoring and ordering customer inventory

6. Maintaining filing systems

7. Maintain and communicate customer inventory information

8. Compiling records of office duties and activities

9. Handling inquiries and incoming customer work order requests

10. Reviewing files and records to answer customer requests for information

11. Checking and distributing documents and correspondence

13. Organizing and scheduling customer work orders

14. Interacts with customers, railroad crews, and visitors

15. Answer phones for the facility

16. Utilizing an inventory tracking system

**Education & Experience**:

- High school diploma or GED equivalent
- Valid Driver License
- Five (5) + years of experience in an Office setting, railyard preferred

**Other Knowledge, Skills & Abilities**:

- Ability to understand and follow operating procedures and policies
- Proficient computer skills with Excel, Microsoft Word, and Outlook
- Knowledge of office and business practices, equipment, and procedures
- Good conflict resolution skills
- Able to pay close attention to details and identify and correct mistakes
- Must possess good organizational skills
- Ability to perform work safely and productively

**Core Competencies**:

- Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.
- Interpersonal: Ability to develop and maintain relationships with others and adapt to a situation appropriately.
- Organized: Ability to be structured and methodical in working skills, balancing multiple projects, and prioritizing.
- Oral Communication: Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.
- Task Completion: Ability to complete assigned tasks accurately and efficiently, following set procedures and following up when necessary.

**Environmental Conditions**:
**Office Environment**:Work in trailer or building on Rail Road Terminal property. No exposure to extreme heat, cold, noise or chemicals or hazardous equipment.

  • Terminal Manager

    hace 1 semana

    Bernardo de Irigoyen, Argentina Trinity Industries A tiempo completo

    **RSI Logistics** is hiring a **Terminal Manager** at our **Doraville, GA** terminal. Our products are an integral part of the supply chain that helps fuel our lives and our economy. Over the last 85 years, Trinity Industries has grown to over 6,000 employees strong with the common purpose of Delivering Goods, For the Good of All. The Terminal Manager is...

  • Customer Service Associate

    hace 7 días

    Municipio de Rincón de los Sauces, Argentina Ecolab A tiempo completo

    Join to apply for the Customer Service Associate role at Ecolab . Join Ecolab’s Customer Service team in Buenos Aires , and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from...

  • Customer Service Agent

    hace 3 días

    Municipio de Esquel, Argentina Simplistic A tiempo completo

    Simplistic – Buenos Aires, Argentina Simplistic is looking for a Customer Service Agent to support our Customer Support Team. The Support Team is far more than customer service. Using chats, phone calls, and emails, you'll listen, teach, problem solve, and explore growth opportunities with Simplistic merchants. You will be a business coach, helping...

  • Associate Customer Service Supervisor

    hace 3 semanas

    Municipio de Rincón de los Sauces, Argentina Ecolab A tiempo completo

    The primary focus of this position is to provide support, training, and work direction to team members. The Associate Customer Service Supervisor – Team Leader - monitors the team and individual performance and reviews areas that need improvement. What’s In It For You The opportunity to take on some of the world’s most meaningful challenges, helping...

  • BDC Service Rep

    hace 3 días

    Municipio de Mercedes, Argentina Vadenchevroletpooler A tiempo completo

    A premier automotive dealership in Corrientes is seeking a BDC Service Representative. You will handle customer service calls, coordinate appointments, and interact with clients in a fast-paced environment. The job offers $17 - $20 per hour, plus bonuses and benefits including medical, dental, and a 401(k). Join a team recognized for excellence in customer...

  • Customer Service Associate

    hace 2 semanas

    Municipio de Bella Vista, Argentina Walgreens A tiempo completo

    Join to apply for the Customer Service Associate - Temporary role at Walgreens 3 days ago Be among the first 25 applicants Join to apply for the Customer Service Associate - Temporary role at Walgreens This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range...

  • Customer Service Representative

    hace 4 semanas

    Municipio de Bella Vista, Argentina First Western A tiempo completo

    First Western is currently seeking a Customer Service Representative at our Bella Vista. Customer Service Representatives are the face of our company serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs including: completing financial transactions, performing account...

  • Lead Field Service Engineer – Paper Solutions

    hace 5 días

    Municipio de Rincón de los Sauces, Argentina Nalco Water, An Ecolab Company A tiempo completo

    Una empresa de tecnología de tratamiento de agua está buscando un/a Lead Field Service Rep para apoyar a clientes en la resolución de problemas y proporcionar servicios de instalación. El candidato ideal debe ser estudiante avanzado o graduado en Ingeniería Química o Industrial, tener un nivel intermedio a avanzado de inglés, y ser capaz de realizar...

  • Customer Service

    hace 4 semanas

    Departamento de Capital, Argentina The Michael's Companies A tiempo completo

    A leading craft retail company is seeking a passionate PT Service Team Member in Santa Fe. In this role, you'll deliver top-notch customer service, assist customers in finding products, and ensure a smooth checkout experience. You'll help with stock unloading and maintain store recovery standards while adhering to company policies. Ideal candidates have...

  • Customer Service Mitarbeiter

    hace 3 semanas

    Municipio de Mercedes, Argentina Herbrand GmbH A tiempo completo

    ## Customer Service Mitarbeiter (m/w/d)## Stellenangebot## Customer Service Mitarbeiter (m/w/d)## Stellenangebot## Dein Profil:* Abgeschlossene kaufmännische Ausbildung, idealerweise im Bereich Automobil oder Ersatzteilhandel* Erfahrung im Kundenservice oder Vertrieb von Vorteil* Sicherer Umgang mit digitalen Recherchetools* Kommunikationsstärke,...