Senior Technical Consultant

**Job Category **:Customer Success Group

**Job Details**:
**What you’ll achieve**:
**3 months**:

- Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
- Begin participation in field activities with clients by shadowing credible architects and practicing enablement gained from training
- Begin to work Mulesoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
- Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give domain expertise and project deliverables to internal knowledge exchange
- Begin mentorship and guidance of junior Services team members and help to build out our services organization

**12 months**:

- Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery mentorship to influence standards for development, governance, and operational life cycle
- Promote frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing
- Find opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross-collaboration with MuleSoft partners, SIs, and 3rd Parties
- Identify ongoing risks and difficulties throughout project experiences in the field and give to developing and implementing internal mitigation measures to meet customer needs
- Promote, train, coach, and mentor team members on hard technical skills and soft skills
- Find opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mulesoft platform.
- Lead development of technical meeting sessions and publish/facilitate reusable content to the field
- Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
- Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

**What you’ll need to be successful**:

- Six to 10 years validated ability leading integration teams and architecting solutions
- Shown experiences architecting services integrations with at least two of the following:

- MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
- API Management solutions (Apigee, Mashery, etc)
- Validated experience handling and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously
- Validated understanding of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best methodologies/standards
- Validated ability to reliably architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
- Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
- Shown experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
- Validated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting sophisticated business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives
- Experience driving technical workshops with technical and business clients to derive valuable services and implementations
- Ability to travel up to 50% of the time (varies depending on customer needs, focused within Region)
- Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) _

**About the company**

**Accommodations**:
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