Business Analyst Sr. Associate

**JOB DESCRIPTION**
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.

Platform Transformation Change Execution is a change delivery organisation within the Digital & Platform Services (D&PS) that provides integrated change, testing and implementation support to Corporate & Investment Bank partners. Platform Transformation Change Execution capabilities include automation and program management, business analysis, data analytics, change management, end-to-end test management and, which are tailored to enable strategic initiatives in the Payments, Markets and Securities Services businesses, as well as cross-business functions such as Network Management and Client Onboarding. Our mission statement is powerful yet simple ‘build things better and build better things’. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. That we are focused on identifying opportunities to build more innovative things, often across products and Line of businesse’s, where we can bring the organization together to define solutions.

Payments Operations supports the Payments global franchise across treasury services (cash management, FX, liquidity, escrow and real-time payment solutions), global trade finance, merchant services and commercial card offerings to clients and acts as the payment hub for JPMorgan Chase, the largest payment network in the world.

The role will require working with stakeholders across the business unit, looking to leverage best practice across the industry and other J.P. Morgan business units. Lateral contacts in business, technology, operations, product and client facing organizations firm wide would need to be developed and mined for best practices and for driving outcomes.

**Responsibilities**:

- Engage in LATAM Payments Platform transformation projects and related services including execution of business requirement, implementation and data analytics.
- Design and deliver best project management strategy to improve operational experience.
- Partner with UAT teams, Product, Operations, and Technology to identify barriers preventing efficient change deliverables.
- Develop multi-year roadmap, detailed project plan, and milestone delivery across multiple teams.
- Determine and consolidate metrics exhibiting progress against business benefits.
- Prepare senior management presentations highlighting progress against milestones, risks, issues, and any barriers requiring escalation.
- Responsible for milestones reporting and trend analysis within specific projects.
- Maintain relationships with wide range of internal partners including IT, Products, Operations and UAT Test Management.
- Coordination and participation in project meetings as well as agile squads.
- Identifying operational automation opportunities to gain efficiency.
- Ability to negotiate and influence senior partners and colleagues within the project team and ensure a consistent collaborative approach.

**Required Qualifications, Skills and Capabilities**:

- Fluent in English language - required.
- Experience in Payments Business - preferred.
- Bachelor’s degree in Technology, Economy, Business or related areas - preferred.
- Project Management Methodology - required.
- Agile methodology skills - preferred.

**Functional and Technical Expertise**
- Prior experience and understanding of Payments Business.
- Deep understanding of payments platforms and operational processing systems.
- Project Management experience in complex operational platforms with multiple interfaces connected to different line of business.
- Expertise in Agile project delivery methodology and skilled to learn and work with evolving methodologies.
- Experienced in supporting a team to define requirements, document user stories and test scripts.
- Business Requirements writing skills.
- PowerPoint skills - able to create professional slides and structure presentations with mínimal input and need for secondary review.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and pa