Sr Business Analyst

**Description**

Sr Business Analyst

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:
**WORK HERE MATTERS EVERYWHERE**

Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

**Responsibilities**:
Requirements Elicitation: Identifies and documents emerging business requirements; Questions

business partner and knowledge worker preferences to identify unique value drivers
- Requirements Management and Analysis: Properly prioritizes business line and enterprise

demands; Accurately translates business requirements into functionality; Manages requirements
to meet performance expectations
- Creating a Compelling Business Case: Understands industry-specific trends that impact the

organization; Clearly articulates benefits in business language; Accurately measures the
contribution of IT projects to business value
- Financial Analysis: Manages ambiguity and creates accurate project effort estimates; Accurately

quantifies project-specific risks through the development lifecycle
- Project Implementation and Vendor Coordination: Leads change projects and works directly with

vendors and internal partners to drive improvements
- Communications and Change Leadership: Guides team decision making; Provides business

partners with an accurate view of challenges to end-user buy-in. Drafts communication material
and works directly with Change Management

Additional Qualifications
- Experience in telecom expense management and / or technology business management
- Bachelor’s degree
- Demonstrated ability to define business requirements and measure / communicate proposed

project benefits
- Strong risk assessment, problem resolution, negotiation, and influencing skills
- Demonstrated ability to engage both developers and business partners to achieve target

outcomes
- Broad IT domain experience in Telephony Voice / Data Networks, Call Centers / Networks /

BPOs, Telecom Billing / Telecom Expense Management
- Strong financial acumen and ability to work directly with financial analysts
- Excellent written and verbal communications; Solid written and oral presentation skills
- Ability to keep control of the room in a way that is not off-putting; Natural ability to redirect and

refocus conversations with people at different levels when needed
- High level of experience and competency in telecom expense management and the supported

technologies including, but not limited to, network, call center, mobile device management, and
conferencing
- Influence: Ensures and advises business stakeholders by actively initiating and influencing what is

needed versus how their needs will be achieved; Ability to drive change
- Analytic Ability: ability to work with data to identify patterns; Uses judgment to form conclusions

that may challenge conventional wisdom, and focuses on the crux of issues to identify high
leverage intervention points and strategies
- Communication: Exhibits high levels of engagement with stakeholders at all levels and

understanding high depths of business context
- Business Results Orientation: Seeks to understand the business needs and deliver prompt,

efficient, quality service, and financial results
- Learning Agility: Rapidly acquires new knowledge and learns new skills
- Self-starter, proactive, strong-business acumen, excellent follow-through

**Get to know Syneos Health**

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+