Team Lead, Translation Project Management

hace 1 semana

Buenos Aires, Argentina IQVIA A tiempo completo

Working with the wider Project Management team, the **Team Lead** is responsible for leading a team of Senior Project Managers, Project Managers and Junior Project Managers and for ensuring translation and localization projects are delivered according to IQVIA’s standards and client requirements.
- Day-to-day line management and mentoring of a team of Junior Project Managers, Project Managers and Senior Project Managers
- Lead the effective recruitment and selection of new hires for the team
- Ensure team and individual compliance of relevant and applicable IQVIA procedures and SOPs
- Ensure team and individual adherence to the Quality Management System
- Complete and review robust CAPA plans when issues arise
- Organise the distribution and allocation of translation projects amongst PMs based on project specific requirements
- Act as the primary point of escalation for internal/external clients and manage their requirements accordingly
- Assist in the implementation of new services and processes within the team
- Assist Senior Project Managers in managing client accounts and ensuring successful onboarding
- Ensure team adherence to KPIs and goals, taking relevant actions when not met
- Along with the Training Lead, assist in the training and development of junior staff.

**Requirements**:

- Minimum of 5 years of experience working in Project Management in the Language Services industry with experience of people management
- Bachelor's degree, ideally in a linguistic, business or scientific field
- Fluency in English is essential, an additional language would be advantageous
- Excellent written/verbal communication skills
- Excellent attention to detail to ensure that high quality standards are maintained
- Ability to meet strict deadlines and to manage competing priorities and changing demands.
- Excellent problem solving and analytical skills including the collection, management and presentation of data
- Ability to follow instructions and work independently whilst using own initiative.
- Demonstration of advanced IT skills
- Experience working with TMS and CAT tools, experience working with XTRF and/or memoQ would be highly advantageous
- Ability to establish and maintain effective working relationships with colleagues, managers and clients

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