Inbound Sales Team Lead

**Our company** Meadow is a contemporary funeral service reshaping an outdated, predatory industry. Founded from personal experiences by experienced entrepreneurs, we offer transparent pricing, unmatched hospitality, and personalized memorials hosted at top venues. You probably didn’t picture yourself working at a funeral home startup—just like those who joined Uber or DoorDash didn’t plan careers in taxis or food delivery. You might think this category is boring or depressing. Most people do. That’s exactly why it’s outdated—and why we get to rewrite the story. A once-in-a-lifetime shift in deathcare is happening now, and Meadow—a software-powered, hospitality-first service—is meeting the moment. Reinvention takes people willing to bet on something big and unexpected. We handle all arrangements online or by phone, making the process easier. Deathcare today is too expensive and too complicated: our mission is to transform every aspect to better serve families across America. We now serve a meaningful share of each of our markets and have secured significant funding to expand. One of our biggest surprises has been how powerful and inspiring it is to serve families at their time of need. **Inbound Sales Team Lead** Meadow is reimagining what funeral care can feel like in the U.S.—with transparent pricing, modern options, and a human touch that earns families’ trust. We offer simple cremation services and beautiful memorials across California, with plans to scale nationally. We're looking for a **player-coach** to help build and lead a high-performance Sales team. You’ll start as a Senior Rep to master the process and model excellence. Within 3 months, you'll take on scoped leadership: coaching others, managing day shift operations, and contributing to process improvements. Over time, you’ll grow into a full-time team leadership role. This is a rare opportunity to shape a high-output, low-ego sales team from the inside, while staying grounded in the work yourself. **What You’ll Do** **As a Seller** - Guide families from first call to close—high-trust, inbound sales - Own your leads and quota; hit >55% conversion through clear, empathetic conversations - Model unmatched hospitality and high agency in every interaction **As a Team Lead** - Manage the day shift (8am-5pm PT), ensuring daily execution and service quality - Lead 1:1s, shift check-ins, and team standups - Handle live queue oversight and be the first escalation point - Coach and support reps through feedback, shadowing, and hands-on help - Participate in hiring, onboarding and training for new reps - Run or contribute to QA processes and performance reviews - Manage day shift coverage, schedules, and team ops directly You’ll ramp into the Team Lead role within 2-3 months and support up to 10 reps over time, with people leadership becoming your primary focus (~80%) as the team grows. **Why This Role Is Special** - We’re building the most compassionate and professional sales team in the industry. - You’ll be trained thoroughly in our sales process before leading others. - You’ll stay grounded by staying close to customers—no “off the floor” leadership. - This is a mission-driven sales org: clear process, real trust, no hard selling. **What Success Looks Like** - ** 3 months**: You’re performing as a high-agency Senior Rep and have begun supporting others. - ** 6 months**: You own the day shift, lead the team with confidence, and have driven real improvements. - ** 12 months**: Your team is a standout: high performance, strong engagement, low drama. You’re driving onboarding and shaping training. **You’re a Strong Fit If You** - Have **5+ years in sales** with a strong individual track record - Have **experience managing others**(formally or informally) - Are a **practiced manager**: organized, steady, direct, and trusted - Combine care and clarity—your team wants your feedback - Operate with high **agency** and strong **judgment** - Want to grow your leadership career in a remote-first, high-trust culture Bonus if you have: - Experience with HubSpot, Aircall, or remote team management across time zones. **Details** - Remote | Preference for LatAm-based applicants - Cover Day Shift: 8am-5pm PT (includes break) - Compensation: $2,500-$4,200 USD/month OTE - Tools: HubSpot, Aircall, Slack, internal systems If you're ready to lead by example and grow a world-class Sales team in a high-trust environment, we’d love to meet you.