Senior Finance Specialist

**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. **Role Description**: The SAP Global Cash Collections Organization resumes ownership of the company’s trade receivables. The main focus is reduction of DSO and improvement of cash-flow by driving timely settlement from customers using standardized processes and tools. **Key Areas of Responsibility and Tasks**: - Perform monitoring and collection of receivables including overdue receivables - Proactively call customers to reassure the time of invoice payment - Creation and distribution of dunning letters to customers in a prompt and accurate manner - Investigate billing discrepancies and respond to external queries through Dispute Cases - Handle a selected group of customers - Work closely with both internal & external customers to expedite the collection efforts - Investigate A/R impairments and propose Sales Allowances - Escalate to management team any problem that holds the collection process to flow - Update reports and send the statement of accounts to each customer - Support the training of new team members - Participate in projects - Monitor open dispute cases - Support Ad-hoc queries and contributes to projects - Contact for external and internal auditors - Analyze and investigate dispute cases to avoid complaints in future **Competences & Skills**: - Accounting and collections knowledge - Customer focus approach - Communication skills (verbally and written) - Monitoring of payment behavior of customers - Ability to work under pressure - Ability to work in an international environment - Understanding of SAP´s goals and strategy - SAP Employee Competencies - IT Principles & data security - Partner & Third Party Engagement - Quality Focus - Results Driven - Self-Development - Teamwork & Collaboration - Operate SAP Financial Processes & Systems - Analytics capabilities - Good problem solving skills are required - Must be a well-organized and self-starter with "can do" attitude **Experience & Language Requirements** - Working experience within a finance related field required (2-5 years) - Fluent written and spoken language skills of the one needed in customer contact - Basic command of written and spoken English **Education** - Successfully completed University Degree (not in Germany) - Accounting or related field of knowledge is required - Professional Training & Certification **Bring out your best** **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 434238 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid