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Application Support

hace 2 semanas

Buenos Aires, Argentina Web: A tiempo completo

Descripción del empleo:
En Charles Taylor nos encontramos en la búsqueda de profesionales con acreditada expriencia en Application Support con inglés Avanzado (excluyente)

**Responsibilities**:

- Develop and maintain technical support documentation.
- Perform start of day checks, continuous monitoring and regional handovers. Expected to adhere to Service Level Agreements, while also promptly raising problems to appropriate technology and business teams.
- Perform same-day risk reconciliations.
- Use a sharp risk lens, including considering impacts to the firm, to assess the impact of production issues and escalate to business and technology management in a timely manner.
- Act as a liaison, interfacing with internal technology groups and vendors.
- Ensure storage and archiving procedures are in place and functioning correctly.
- Keep learning Continuously improve skills by staying up to date on the latest technologies.
- Coach and mentor new or lower level analysts.

**Qualifications**:

- 5 year of experience or more an Application Support role is highly desired
- **_ Primary skill Set needs to include 2 of the following skills_**_ : _**_ECS (Open Shift), Kibana, Oracle, Unix Shell Scripting_**:

- ** Secondary Skill Set** **:Bigdata (Arcadia, Impala), Autosys scheduling, ServiceNow, SQL**:

- Experience with some programming languages and willingness/ability to learn.
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
- Effectively share information with other support team members and with other technology teams
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to communicate appropriately to relevant stakeholder.

Se ofrecen interesantes condiciones de contratación