Management Support Senior Specialist

**What we offer**

**Purpose and Objectives**

Within the board area Global Finance & Administration (GFA) the Chief Operating Officer (COO) orchestrates GFA’s transformational efforts, by driving innovation as well as the simplification, scalability, and digitalization of the core finance processes and the transformation into an agile organization. Together with the GFA LT, the COO drives the digital finance transformation and steers, together with Controlling, the financial performance of GFA.

The COO Service Delivery & Cross Topics (SD&CT) team is responsible to support GFA leadership in refining and realizing GFA’s vision for Digital Finance Transformation at SAP and our target picture for an effective service portfolio and delivery model. SD&CT’s goal is to maximize customer value & increase customer satisfaction by improving the quality of our main GFA services and by establishing clear ownership for the services across GFA. In addition, SD&CT supports post-merger and integration (PMI) activities and leads strategic and cross board area projects in support of the GFA COO.

The COO Agile Transformation team is responsible for driving the agile transformation in GFA as well as managing the COO SWARM organization. The Head of Agile Transformation (part of the COO LT) leads the virtual agile transformation core team, which is a cross-functional team of experts devoted to driving the agile transformation in Finance. In addition, the Head of Agile Transformation leads the Swarm Teams. These teams are fully empowered, knowledgeable, cross-functional team members handling “non-standard” and complex topics that are increasingly important to succeed in a VUCA (Volatility, Uncertainty, Complexity, Ambiguity) world. The SWARMS drive innovation and process digitization for best experience and efficiency across GFA, while ensuring that the organization is equipped to adapt to changing conditions.

We are looking for a management support senior specialist to support both the Head of Service Portfolio & Cross Topics as well as the Head of Agile Transformation.

**Core Tasks**
- Maintaining up-to-date filing and reference systems
- Maintaining and organizing Outlook calendar/folders for assigned management
- Scheduling appointments, managing inbox, read and respond to correspondence independently or as agreed with management
- Assisting in accounting and reporting activities
- Screening incoming calls and maintains diaries
- Arranging business travel, supports agenda management and expense tracking
- Coordinating and supporting events for the department as a whole
- Collaborating with various staff and departments to administratively support various projects
- Preparing complex (activity/expense) reports, projects, documentation, and correspondence which may also require collecting, organizing, and analyzing data
- Contacting key individuals inside and outside of the organization
- Observing, receiving, and otherwise obtaining information from all relevant sources
- Working with management to track and triage all tasks and topics coming into the team
**Competencies & Skills**
- Customer Focus
- Business Acumen
- Self-Development
- Results-Driven
- Quality Focus
- Communication
- Challenge Complexity
- Time Management
- Priority setting
- Organization Effectiveness
- Office Tools
- Multitasking
**Experience Requirements**
- At least 5 to 7 years of administrative and business support experience in fast-paced environment.
- Demonstrated proficiency with MS Office Tools
- Experience with SAP internal Tools like Corporate Portal and ISP
**Language requirements**
- English: fluent, native speaker equivalent
- Additional foreign languages a plus
**Education**
- Apprenticeship as secretary or commercial qualification or comparable experience
- Bachelor´s Degree desirable
**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:334253 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |