Account Manager, Small Business Solutions, Engage

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Spanish fluently to engage with local stakeholders.

**Preferred qualifications**:

- Master's degree in a business related field.
- 2 years of experience working in a complex, matrixed organization.
- 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
- Client facing experience in sales, customer support, account management, marketing or consulting.
- Ability to deliver against an assigned quota while managing multiple projects at a time.

About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
In this role, you will use your influencing and relationship-building skills, provide Google-caliber client service, research and market analysis. You will anticipate how decisions are made, explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you will set the goal and the strategy for how their advertising can reach users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
- Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
- Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
- Build knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.