IT Engineer
hace 6 días
About Virtuozzo
**Virtuozzo** is a pioneer in software for hosting providers and cloud services, delivering a broad portfolio of IaaS, PaaS, and SaaS solutions on top of our cloud infrastructure.
Role Summary
You’ll join IT & Cloud Operations to keep our platforms secure, reliable, and efficient. The role blends internal IT with production operations: automate routine work, run OpenStack-based infrastructure, resolve incidents, and help colleagues via the helpdesk. You’ll also take part in an on-call rotation.
Key Responsibilities
- Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls).
- Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch).
- Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups.
- Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA).
- Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks.
- Drive performance tuning, load testing, and reliability KPIs.
- Participate in the on-call rotation.
- Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD).
- Document data center infrastructure, standards, and operational procedures.
What you bring
- Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
- Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls).
- Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration).
- Automation tools; scripting in Bash and/or Python.
- Familiarity with Microsoft 365 and identity/SSO/MFA.
- Clear communication in distributed teams; English B1+.
Nice to Have
- Certifications such as RHCSA, RHCE, RHCA, or similar.
- Previous experience in an IT helpdesk or support role.
- Cloud: OpenStack experience is preferred.
What We Offer
- A role at the forefront of cloud technology with real impact and growth opportunities.
- A collaborative environment where your ideas are valued and shipped.
- Competitive compensation and support for professional development.
- Other perks and engagement opportunities, depending on your location and type of contract
- Share options
- Referral bonuses
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