Senior Site Reliability Engineer

hace 6 días

Vicente López Buenos Aires, Argentina Medallia A tiempo completo

Overview:
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role and Team

We are currently looking for a team player who has a passion for technological challenges and a high desire to learn, who embraces a dynamic environment, and who will help us scale out our existing infrastructure, tend to incidents, and deploy new cutting-edge tools.

Please note, this role requires being on a rotating on-call shift which includes being available during evenings, weekends and holidays when scheduled.

**Responsibilities**:

- Collaborate with product-engineering teams, build strong relationships and be ready to solve complex challenges together.
- Troubleshoot complex problems that may span the full service stack.
- Optimize performance of components across the full service.
- Be a part of the SRE team on-call rotation.

Qualifications:
Minimum Qualifications
- 3+ years of experience with Site Reliability Engineering and/or related software development roles
- Experience with:

- Building, configuring, and maintaining operational monitoring and reporting tools
- Operations in on-premises and cloud environments
- Incident management and change management
- Complex information security concepts
- Demonstrated knowledge of:Linux OS and fundamental technologies like networking, DNS, Mail, IP filtering, etc.
- Scripting languages (Python, Bash, Groovy, Go, etc)
- Kubernetes deployments
- Release approaches (roll-out, canary, blue/green, etc)
- Ability to be part of the team’s on-call rotation

Preferred Qualifications
- Strong communication skills
- Experience with:

- Infrastructure as Code tools (Ansible, Terraform, CloudFormation, etc)
- Relational DB’s such as: PostgreSQL
- NoSQL DB such as: Redis, MongoDB, Cassandra, BigQuery
- Messaging/Stream processing platform such as: Kafka
- AWS (EC2, S3, RDS, etc )
- Virtual/cloud or physical networking and relevant firewall/security configuration
- Microsoft Windows Server, IIS, Active Directory, SQLServer, and PowerShell
- CI/CD tools such as: Jenkins, ArgoCD
- Jenkins pipelines
- Background working in heavily regulated industries such as banking, finance, or healthcare

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