Customer Success Sr Analyst

hace 1 semana

Capital Federal Buenos Aires, Argentina Lazo A tiempo completo

**Customer Onboarding**:

- Onboard new clients and guide them through the onboarding process.
- Ensure customers have a clear understanding of our platform and services.
- Assist clients in setting up their accounts and profiles.

**Relationship Management**:

- Build and maintain strong and lasting relationships with clients.
- Be the primary point of contact for customer inquiries and concerns.
- Be responsible for generating community with our clients.

**Problem resolution**:

- Promptly and effectively address customer inquiries, concerns and incidents.
- Collaborate with internal teams to solve complex customer problems.

**Commercial Portfolio Management**:

- Monitor customers' progress and use of our services.
- Identify opportunities to promote or sell additional services (upselling/cross-selling).
- Help clients achieve their financial and legal goals through our platform.

**Feedback + improvement**:

- Collect customer feedback and ideas to improve our services.
- Collaborate with product and development teams to improve the platform.
- Contribute to the development of best practices in customer success.

Lazo is an all-in-one SaaS platform that addresses the challenges faced by early-stage startups in raising capital and scaling their business in the US. By providing cost-effective and integrated finance, legal, and fundraising tools, Lazo empowers founders to efficiently manage core functions, such as financial planning, legal framework, accounting, tax, payroll, and investor communication.
**Lazo is supported by**: Google for Startups, AWS Startups, EY, Endeavor & Tampa Wave Bay

**Requisitos**:
Graduated in Business Administration/ Communication/ Law or related. 3 to 5 years of relevant experience. Experience in stablishing relations with C-Level. Previous experience in Legal (VC), US tax, VC regulatory knowleadge, accounting Analytical Capacity. Excellent command of Excel. Advanced English level, you will have clients all over the world Strong teamwork skills, ability to work with leaders, and the ability to communicate ideas clearly.

  • Customer Success Analyst — SaaS Logistics

    hace 2 semanas

    Buenos Aires, Argentina Quadminds A tiempo completo

    Una empresa de soluciones tecnológicas en Buenos Aires busca un/a Customer Success Analyst para gestionar la cartera de clientes desde la implementación y asegurar la adopción de nuevos productos. El candidato ideal debe tener al menos 2 años de experiencia en Customer Success Management y habilidades de comunicación. Esta posición ofrece trabajo...

  • Customer Success Sr

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina Grupo QuintoAndar A tiempo completo

    El equipo de Tokko Broker del Grupo QuintoAndar se encuentra en la búsqueda de una persona que ocupe el rol de Sr Customer Success Quien ocupe esta posicion será responsable de gestionar el éxito de nuestros usuarios. Trabajará en mejorar sus conocimientos y experiência con el sistema. Deberá capacitarlos en la utilización de la herramienta,...

  • Customer Success Analyst

    hace 4 días

    Buenos Aires, Argentina Remitee (26594529) A tiempo completo

    En Remitee nos encontramos en la búsqueda de un Customer Success Analyst para sumar a nuestro equipo de Payments Operations **¿Cuáles van a ser tus responsabilidades? - Gestionar iniciativas y proyectos para la mejora continua del equipo de Payments interactuando con otros equipos de la compañía - Ser el responsable de la gestión del dashboard y...

  • Sr Customer Success Executive

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina Bonda A tiempo completo

    ¿Que es Bonda? ⭐ Construimos puentes entre las compañías y sus colaboradores o clientes, para mejorar el bienestar emocional, físico y financiero de las personas a través de nuestros productos: Club de Descuentos Sistema de Puntos canjeables por Gift Cards Plataforma de Wellness y Workshops Plataforma de comunicación interna Somos líderes a nível...

  • Customer Success Manager

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina Teradata A tiempo completo

    What You'll Do The Customer Success Manager is a strategic customer facing position focused on increased adoption of Teradata technologies and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills, and empathy to meet...

  • Customer Success Mgr Sr

    hace 2 semanas

    Capital Federal, Buenos Aires, Argentina Zebra Technologies A tiempo completo

    **Remote Work: Hybrid** **Overview**: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard,...

  • Data Analyst

    hace 1 semana

    Buenos Aires, Argentina FYG Consultoría A tiempo completo

    Estamos en búsqueda de** Data Analyst** orientado a Customer Success** para sumarse al equipo de Payments de una empresa de servicios financieros en pleno desarrollo y crecimiento, cuyo objetivo es brindar una solución a los migrantes de América Latina y democratizar el acceso a los servicios digitales a personas no bancarizadas. ¿Te contamos...

  • Customer Success Account Manager

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina Microsoft A tiempo completo

    **Customer Success Account Manager**: Capital Federal, Buenos Aires, Argentina- Date posted- ** Oct 28, 2025**- Job number- ** 1899964**- Work site- ** 3 days / week in-office**- Travel- ** None**- Role type- ** Individual Contributor**- Profession- ** Customer Success**- Discipline- ** Customer Success Account Mgmt**- Employment type- ** Full-Time** -...

  • Customer Success Account Manager

    hace 2 semanas

    Capital Federal, Buenos Aires, Argentina Microsoft A tiempo completo

    With over 17,000 employees worldwide, the mission of the **Customer Experience & Success (CE&S)** organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve...

  • Customer Success Account Mgmt Ic5

    hace 2 semanas

    Capital Federal, Buenos Aires, Argentina Microsoft A tiempo completo

    This position is designed for an individual who is tech-savvy and passionate about cloud technology, with a strong background in Cloud and IT Service Management. The CSAM plays a crucial role in assisting our strategic enterprise customers in maximizing the benefits of Microsoft products and services. Serving as the primary delivery and operations lead, you...