Partner Service Specialist

hace 1 semana


Buenos Aires, Argentina The List A tiempo completo

We are looking for a Partner Service Specialist to help maintain the health of our partner ecosystem by strengthening day-to-day operational relationships with our partners. You will report to the Partner Service Manager and be part of a B2B team dedicated to delivering exceptional service to our network of luxury boutiques and platforms.

WHAT YOU'LL DO
- Act as the primary point of contact for partners, addressing their daily operational and technical inquiries (e.g., order/returns issues, system questions, customer service priorities);
- Provide timely, high-quality support across all communication channels;
- Track operational objectives, identify trends in partner behaviours, and propose solutions for recurring challenges;
- Enhance partner satisfaction by offering support and pinpointing areas for improvement to meet partner expectations;
- Serve as the partner’s voice, advocating for improvements that add value to the partner ecosystem.

WHO YOU ARE
- You have 1+ years of experience in a service role, ideally in a B2B environment;
- You are fluent in English (written and spoken), with additional languages like Italian, French, or German being a plus;
- You are dependable and accountable, with flexibility to adjust working hours based on partner needs, including occasional weekend or early/late hours;

WHAT WE OFFER
- A real opportunity to use your creativity with a strong business-oriented approach
- A startup environment with the benefits of a group
- Complete autonomy in your day to day, based on the company’s requests. You will work remotely.
- A gratifying job where all the success will be thanks to you
- A Multicultural work environment
- Work in an amazing team
- Work-life balance
- A Competitive salary

Pay: From $400,000.00 per month



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