Amazon Account Manager

hace 2 semanas

Buenos Aires, Argentina Ares Projects A tiempo completo

Are you a dynamic, results-oriented individual passionate about driving success on Amazon? We are seeking a skilled and experienced Amazon Brand/Account Manager to join our team. In this role, you can work with multiple brands and utilize your expertise to deliver exceptional service.

**Key Responsibilities**:

- Create compelling and optimized seller central listings to maximize visibility and sales.
- Upload engaging and informative A+/EBC/storefront content to enhance the brand's presence on the platform.
- Proactively address and resolve negative feedback on Seller Central to maintain a positive brand image.
- Monitor the buy box and implement strategies to improve performance.
- Skillfully ungate categories on behalf of clients, expanding their selling opportunities.
- Keep a close eye on inventory levels to prevent stock-outs and potential revenue loss.
- Resolve any Amazon storage issues to ensure seamless operations.
- Set and maintain account KPIs, driving continuous improvement and growth.
- Regularly assess the health of portfolios and take necessary actions for optimization.
- Efficiently create FBA shipments to streamline logistics processes.
- Collaborate with Seller Support by raising tickets when needed, always putting the client's best interests first.
- Utilize flat file uploads to manage bulk operations effectively.
- Respond promptly to all messages within 24 hours for each Seller Central account.
- Engage in client calls to foster strong relationships and gain valuable insights.

**Requirements**:

- Proven track record of managing Amazon accounts, either for multiple brands or as part of an Amazon service provider agency, for at least 3 years.
- Strong English communication skills to effectively interact with clients and team members.

**Agency Standard**:

- Communicate all activities within the company Slack channel and Asana.
- Log daily work activity on Hubstaff to ensure transparent tracking.
- Assist in daily activities given by the managers of creative PPC, and continuously develop your knowledge and expertise in all things Amazon.

Application question(s):

- Do you have Amazon client onboarding experience? If yes, can you briefly discuss your client onboarding experience?
- Are you comfortable onboarding an amazon client?

**Experience**:

- Amazon Account Management: 3 years (required)
- Amazon Seller Central: 3 years (required)

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