Director, Carrier Relations

At EdgeUno, we're passionate about bringing high-speed internet to every person in Latin America. We believe that everyone should have access to a stable, accessible, and affordable internet experience, regardless of where they are in the world. As a company, we're driven by innovation, and we're looking for a **Director**, **Ca**rriers** Relation**s** who shares our values and vision to join our team.

As the key to Latin America, EdgeUno provides turnkey solutions to companies across the continent. Our datacenters host network infrastructure hubs for businesses in countries like Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, and Peru. We're looking for a highly motivated and experienced individual to join our team and contribute to our company's growth.

**Full Job Description**

We are seeking a highly experienced and proactive individual to join our team as a **Director ,** Carrier **Relations**. In this strategic role, you will be responsible for building and maintaining strong relationships with Carriers and Data Centers, negotiating contracts, and establishing mutually beneficial partnerships. As a Carrier Relations Director, you strengthen our partnerships with carriers and data center companies to ensure the efficient and timely delivery of services, address service-related issues, and oversee contract negotiations and billing processes.

**Core Responsibilities**
- Develop and execute the company's carrier relations strategy, fostering strong and mutually beneficial partnerships with key carriers and data center companies.
- Monitor industry trends and emerging technologies to identify opportunities for network enhancements and innovation.
- Assess opportunities for international expansion, evaluating carrier partnerships and data center capabilities in new geographical markets.
- Analyze revenue streams, profitability, and cost structures to identify opportunities for pricing optimization and revenue growth.
- Negotiate contracts and establish mutually beneficial partnerships with Carriers and Data Center companies, ensuring favorable terms and conditions.
- Collaborate with Carriers and Data Center companies to ensure efficient and timely delivery of services, including space & power provisioning, network connectivity, bandwidth, and related services.
- Act as a liaison between customers, Carriers, and Data Center companies, addressing service-related issues such as network outages, service disruptions, or billing discrepancies, and working towards prompt resolutions.
- Oversee contract negotiations, pricing agreements, and billing processes with Carriers and Data Center companies, ensuring accuracy and adherence to contractual obligations.
- Collaborate and negotiate with Carriers and Data Center companies to evaluate contract renewals, negotiate terms, and explore opportunities for expanding services or coverage areas.
- Develop and maintain positive relationships with carrier and Data Center companies' account managers and other key stakeholders, facilitating effective communication and collaboration.
- Provide strategic guidance and recommendations to senior management regarding carrier and Data Center partnerships, pricing structures, and industry trends.
- Lead and mentor a team of carrier relations professionals, fostering a collaborative and high-performance culture.
- Provide guidance and support to team members, promoting their professional growth and development.
- Stay abreast of industry regulations and standards, proactively ensuring compliance and advising internal stakeholders on implications.

**Requirements**:

- +5 years of experience in similar roles.
Bachelor's degree in Business Administration or a related field.
- English must be C1 or higher.
- Proven experience in managing carrier and Data Center partnerships at a senior level, including contract negotiations and relationship management
- Demonstrated track record of successfully establishing and maintaining strategic partnerships with Carriers and Data Center companies.
- Strong negotiation skills and the ability to build and maintain long-term business relationships.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
- Strategic thinking and problem-solving abilities, with a keen attention to detail.
- Ability to lead and inspire a team, providing mentorship and guidance.
- Knowledge of the telecommunications industry and Data Center operations is essential.
- Portuguese/Spanish fluency

**Benefits**

At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, and a trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to bringing high-speed internet to every person in Latin America. Join us and make an impact

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