Representative, Reservations Cargo

hace 6 días

Buenos Aires, Argentina American Airlines A tiempo completo

Location: Buenos Aires Downtown Office (EZE-CTYO)
Additional Locations: None
Requisition ID: 64627

**Intro**:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board

**Why you'll love this job**:
The Reservations Cargo Representative sells American airlines service to prospective customers by answering incoming
calls and assisting customers in reaching satisfactory solutions to their Cargo needs.

**What you'll do**:

- Provide shipment quotes for customers and set up shipments as required by Cargo customers
- Solve Cargo customer problems and help resolve issues
- Provide exceptional customer service to Cargo customers
- Excellent multitasking skills within their work space
- Deal with a high volume of inbound phone calls
- Must display a high level of professionalism, friendliness and composure when dealing with Cargo customer including the ability to interpret and resolve customer needs
- In addition, the sales and service representatives will respond to caller inquiries in our non-airline related ventures as call volumes dictate
- All functions are performed within certain time constraints that are based on the average talk and work times of fellow employees.

**All you'll need for success**:
**Minimum Qualifications
- Education & Prior Job Experience**
- Part Time Position
- 5x2 rotating schedules
- Flexibility to work on weekend shifts/holidays/early and late shifts.
- High school diploma
- Ability to work a variety of shifts assigned by seniority, according to operational needs
- Ability to read, write, fluently speak and understand the native and the English language (mandatory)
- Portuguese language preferred
- Satisfactory attendance required
- Public communication skills, required
- Operation of computer terminal and standard pc keyboard required
- Minimum 25-49 wpm typing requirement

**What you'll get**:
Feel free to take advantage of all that American Airlines has to offer:

- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Wellness Programs: We want you to be the best version of yourself - that’s why our wellness programs provide you with all the right tools, resources and support you need.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

**Feel free to be yourself at American**:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 64627

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