CRM Marketing Automation Specialist

hace 2 semanas

Buenos Aires, Argentina PM LA SERV. SRL A tiempo completo

Be part of a revolutionary change

We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in different directions.

**Your day to day**
- Manage the CRM execution calendar: coordinate intake, approvals, timelines, and pre‑send checks with Marketing, Legal/Privacy, CRM Ops, and other stakeholders.
- Implement A/B testing and consistent data tagging/UTMs; monitor performance and recommend optimization actions for engagement, conversion, and deliverability.
- Maintain platform hygiene: role‑based access, sender authentication, Reply Mail Management (RMM), and data retention/contact deletion in line with company standards.
- Troubleshoot issues, manage tickets (incidents/changes), and contribute to continuous improvement of processes, templates, and governance.
- Produce operational reports and concise post‑send readouts; partner with Analytics on KPI reviews and next‑best‑action recommendations.
- Collaborate cross‑functionally to ensure brand consistency, compliance, and consumer data protection across all CRM activities.

**Who we’re looking for**
- University degree or advanced student, preferably in Digital Business, Administration, Economics, Marketing or Commercialization.
- Have excellent written and verbal communication skills English, Portuguese will be an asset.
- Strong customer orientation, social, organizational, and problem solving skills; results and quality oriented with high attention to detail.
- Proficient with MS Office (Excel/PowerPoint); dashboard/BI familiarity is a plus.
- A very good understanding of the Commercial & Marketing business and Digital Tools cycles is a plus.

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.

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