Managed Services Associate
hace 2 semanas
**The Work You'll Do**:
As a Managed Services Associate, you will provide technical processing support to the client operations team; resolve service concerns and/or opportunities by utilizing product and organizational knowledge.
- What are my responsibilities going to be, more specifically?_
- Import and reconcile data based on client needs
- Ensure all client-specific needs are well documented
- Perform timely and accurate submissions to federal and state agencies
- Adhere to all deadlines to meet all regulatory deadlines and needs
- Identify opportunities for improving our existing processes, to increase reliability and reduce effort
- Provide support to Managed Services Associates located in the United States
**What We Need From You**:
- Intermediate English
- Computer software knowledge; strong Microsoft Excel skills.
- Ability to learn quickly and become an expert on our software
- Effective communication skills (verbal and written) to both technical and non-technical audiences
- Detail oriented and ability to work independently in a fast-paced environment
- Experience working in global companies desired
**How You’ll Grow**
Growth is serious business at Sovos
- In the past 12 months, nearly one-third of our employees experienced career growth in the form of promotions, career changes, and lateral moves
- Merit-based compensation philosophy and a corporate bonus program
- There are clear paths of growth within our roles
**What We Can Offer**
The opportunity to grow as a professional - and as a person - through various company-provided development opportunities, including:
- SovosYOU
- CLOUD Rotation Program
- The IDEA Mentor Program
- LEADS and IMPACT
- Progressive Wellness Program
The challenge of working in an emerging market and solving complex problems for our clients is a large one. Businesses are struggling to keep up with the pace, volume, and complexity of regulatory requirements. In fact, 45% of CFOs say compliance is their “biggest growth challenge.” That is why over half of the Fortune 500 counts on Sovos to solve their complex business-to-government compliance challenges. Our employees work on meaningful and engaging projects that make a tangible impact on our clients’ success.
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