Sr. Resource Management Analyst

hace 3 semanas

Buenos Aires, Argentina buscojobs Argentina A tiempo completo

Specialism: IFS - Internal Firm Services - Other

Job Description & Summary: At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Responsibilities include but are not limited to:

- Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics and to optimize deployment of resources.
- Through the use of continuous planning activities, proactively manage and schedule resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics.
- Gather information on staff career planning/goals, strengths, areas of opportunity to aid in allocating the right staff to the right client at the right time (via Partners and Managers coaches).
- Resolve unassigned clients and reallocations for new joiners/leavers.
- Collaborate and team with other RM professionals including focus on continuous improvement, sharing of best practices and liaising with other lines of service on borrowing/lending, staff secondments, etc.
- Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required (e.g. workload balancing, improvement of utilization, etc.).
- Analyze business needs and staff requests to establish new career paths as required; developing ongoing approaches to easily match staff interests with firm needs.
- Conflict resolution and filling unstaffed needs.
- Proactively manage and analyze staff availability and capacity, including communication to all regional counterparts to promote and focus on sharing resources across the country.
- Review and analyze monthly financial results with a focus on partnering with local leadership to provide recommendations and solutions on various operational matters including utilization, chargeable hours and headcount.
- Ensure the accuracy of profiles in TL.
- Develop solid working knowledge of RM technology, including TalentLink Staffing & Deployment, supporting assignment planning allocations, forecasting and reporting.
- Support and deliver training to all staff on the use of all Talent Link modules.
- Collaborate with the team to focus on required enhancements or the development of new technology tools to continuously drive improvement.

Requirements:

- An understanding of Resource Management and its link to the business strategy.
- Ability to communicate effectively in English (both written & verbal), negotiate and influence effectively, consult with others, build relationships, facilitate group discussions, and execute on change management activities.
- Ability to analyze data, interpret findings and provide insight to leadership; including an ability to understand how business trends can change our market.
- Excellent judgment and strong problem-solving skills, including the ability to analyze and understand the business impact of relevant options.
- Ability to manage complex projects while thinking strategically and creatively.
- Ability to deal confidently with Partners, managers and all staff levels in a professional manner, recognizing the confidential nature of the work at all times.
- Strong sense of professionalism, integrity, sound judgment and tact; self-confident with the ability to make decisions.
- Proactive self-starter, with a high level of personal motivation.
- Ability to handle customer concerns with service and delivery of quality work.
- Demonstrated ability to follow process with agility to make changes as required.
- A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
- Intermediate/Advanced knowledge of Excel and MS Office tools.
- Knowledge of French language is considered an asset.
- +2 years of relevant experience.
- Understand the importance of having correct information management.
- Knowledge of Information Security and Data Protection.
- Correct Information Security Management.

Travel Requirements: Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date:

About Us

You know us. We want to know you.

Your career is just that; yours. You choose it. You live it. You make it happen. To get the best from it, you need the best opportunities. That’s why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

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