Know Your Customer Vice President

hace 6 días


Buenos Aires, Argentina buscojobs Argentina A tiempo completo

Know Your Customer Vice President - Commercial Bank

At J.P. Morgan, you will have the chance to be part of an amazing development journey while contributing to support our customers' needs. Buenos Aires is one of JP Morgan's key strategic hubs with over 3,100 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, and Legal, among others, providing value-added services, products, and solutions to our clients located in various countries around the world.

The KYC Manager is part of the Commercial Banking team and is responsible for the day-to-day overall management of KYC Officers. The KYC Manager reports to the KYC Regional Manager and is a key player in ensuring the business is implementing and maintaining a robust AML/KYC program. The KYC Manager will manage a team of 8 to 10 KYC Relationship Officers and is responsible for recruiting, performance management, employee development and coaching, training, and staff readiness. Additionally, the KYC Manager sets an example for relationship building on the team and maintains oversight and ultimate responsibility for a regionally aligned KYC portfolio.

And these are some of the activities you will be responsible for:

1. Evaluate staff performance and provide feedback via informal discussions, quarterly/semi-annual 3+/3- meetings, and annual review process. Represent staff's performance during semi-annual Talent review discussions.
2. Coordinate and lead regular team meetings where appropriate.
3. Provide KYC Relationship Officers with guidance and resources to perform their specified job functions.
4. Facilitate the collaboration of ideas and follow-up to recommend the best solutions.
5. Provide support in the process of interviewing and hiring new KYC Relationship Officers.
6. Manage the team's pipeline to ensure KYC Lifecycle Events are coordinated with offshore partners in a timely manner; manage and adjust the team's broader capacity.
7. Work with direct manager and regional market leadership to maintain proactive management of client escalations, issues, and other items that require special handling related to KYC Lifecycle Event management.
8. Work closely with partners in compliance and other AML/KYC functions to ensure consistent processes are being followed.

What do we ask for this position?

- Prior management/supervisory experience strongly preferred; demonstrated leadership ability.
- BA/BS or equivalent work experience strongly preferred.
- Prior experience in preparing and processing KYC forms strongly desired.
- Client Service or Data Quality and Controls experience is a plus.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work. Your wellbeing is very important to us. Below you’ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam, and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6 years old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial, and legal matters.
- Wellness programs - e.g. Yoga, stretching, and mindfulness classes delivered on premises.
- Language classes, mentorship programs, and customized trainings.
- Platform for employee discounts in Buenos Aires.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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