Senior Site Reliability Engineer

🟢 Are you in Brazil or Argentina? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you We invite a Senior Site Reliability Engineer to join our dynamic team. In this hands-on role, you’ll focus on improving the stability, observability, and efficiency of our services. You’ll lead initiatives to enhance monitoring, automation, and reliability practices while collaborating with engineering teams to ensure our systems run smoothly and remain resilient. 🟩 What's in it for you: - Join a top S&P 500 company shaping the future of global payments and financial technology - Lead initiatives to improve stability, observability, and efficiency of critical services - Collaborate with engineering teams to solve complex problems and drive operational excellence ✅ Is that you? - 5+ years in site reliability, observability, or platform engineering - Experience building SRE or observability practices from scratch - Hands-on OpenTelemetry experience (SDKs and Collector) - Strong experience with PromQL/SPL and at least one APM platform (Datadog, Splunk APM, Google Cloud APM) - Experience designing SLOs and alerting strategies (burn rate, multi-window) - Familiarity with MuleSoft or API gateway observability - Awareness of security best practices (PII redaction, access control) - Experience building automation scripts for CI/CD tasks - Experience with logging frameworks (Logback, Serilog) and structured JSON logging - Collaboration, communication, and independent problem-solving skills - Upper-Intermediate+ English level 🧩Key responsibilities and your contribution In this role, you’ll own and lead efforts to ensure the reliability, observability, and operational efficiency of our services. - Define and enforce logging, tracing, and metrics standards across services - Implement and maintain centralized telemetry pipelines and APM integrations - Build reusable instrumentation libraries for core languages (Java, .NET, Node.js, Python) - Establish dashboards and SLO/error budget alerts - Ensure log/trace correlation and schema consistency - Implement PII/secret redaction, retention, and cost optimization - Collaborate with development teams to onboard services and ensure observability readiness - Develop runbook templates, documentation, and training materials for engineering teams - Audit alerts, reduce noise, and maintain alert quality standards - Support incident response through tooling improvement and post-incident telemetry analysis 🎾 What's working at Dev.Pro like? Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background 🌐 We are 99.9% remote — you can work from anywhere in the world 🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time ✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child ⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months 💵 We pay in U.S. dollars and cover all approved overtime 📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer Interested? Find out more: 📋How we work 💻 LinkedIn Page 📈 Our website 💻IG Page