Quality Analyst
hace 1 semana
Key Responsibilities: - Execute Transaction and call monitoring in line with agreed service quality plan. - Provide coaching and feedback to agents. - Perform RCAs and report findings to Operations to develop actions for mitigation. - Identify Training needs and work collaboratively. - Participate in calibration sessions to bring about consistency in evaluation. - Process transactions/take calls to remain hands on process domain. - Perform process audits to ensure compliance to SOPs. - Share audit outcomes during pre and post shift team huddles. Key Requirements: - Bachelor's degree graduate, any field. - 2-3 years of prior work experience. - Experience working in the BPO Industry is an advantage. - Ability to work collaboratively and effectively in remote environments. - Eye for details Analytical Ability. - Collaborative partnership with other teams to bring about synergies. - Amenable to work full ONSITE in BGC Taguig.
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Quality Assurance Analyst
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Trafilea A tiempo completoWe are looking for a top-notch Quality Assurance Analyst to join our team at Trafilea.A Quality Assurance Analyst will be responsible for ensuring the quality of our ecommerce platforms, identifying and reporting bugs, and collaborating with cross-functional teams to implement quality improvements.Develop and apply testing processes (manual and automated)...
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Quality Analyst
hace 6 meses
Buenos Aires, Argentina Launchpad Technologies A tiempo completoRecognized as one of Canada's fastest-growing companies, Launchpad provides next-generation integration platform capabilities for connecting and managing enterprise automation and data integration. Headquartered in Vancouver, Canada, our operations span both North and South Americas, with a second headquarter located in Santiago, Chile. Our vision is to...
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Quality Analyst
hace 6 meses
Buenos Aires, Argentina Launchpad Technologies A tiempo completoLaunchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation: - PaasportTM, our iPaaS solution, streamlines software integration and automates workflows. - Nearshore Staff Augmentation, our managed IT staffing service, connects top...
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Data Quality Analyst
hace 1 semana
Buenos Aires, Argentina Global Fishing Watch A tiempo completo**The Position**: Global Fishing Watch (GFW) started its journey almost 10 years ago creating the first global dataset of fishing based on public vessel tracking data. Since then, we have not only created tools for users to make that dataset actionable through an online platform and APIs, but we have continued to expand our released data products. Our...
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Digital Quality Control Analyst
hace 6 meses
Buenos Aires, Argentina Novartis A tiempo completo394767BR **Digital Quality Control Analyst**: Argentina **About the role** LI#Buenos Aires As a Digital Quality Control Specialist, you will play a crucial role in our pharmaceutical company, supervising the implementation of Labware (GLIMS) in three Quality Control (QC) labs within the region. Your expertise in digital quality control systems,...
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Quality Analyst with German
hace 1 mes
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration we are working with a leading multinational technology BPO business which is looking to recruit a German-speaking Quality Analyst for their team in Budapest.Location: Budapest, HungaryEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Conduct Transaction Quality AuditsProvide Feedbacks and suggestions for improvement (German and English...
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Service Quality Control
hace 6 meses
Buenos Aires, Argentina mindIT HR A tiempo completoOur client is seeking a highly motivated full-time **Jr/SemiSr Business Quality Analyst** to join them. As a Business Quality Analyst, you will play a pivotal role in their company, actively contributing to clients of their Assisted Inspection Coding service. This position offers the possibility of working in a fast-growing company in contact with...
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Quality Analyst Ssr/sr
hace 6 meses
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: - Te gustaría ser parte de Voolkia y potenciar tu carrera? ¡Buscamos tu talento_!- Sumaremos a nuestro equipo de trabajo en proyecto para industria ecommerce un Quality Analyst**Tareas**: - Identificar proactivamente los problemas de calidad, salud y rendimiento. - Identificar las causas raíz de los problemas, con la ayuda de TI...
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Quality Analyst
hace 3 meses
Buenos Aires, Argentina Nestle Operational Services Worldwide SA A tiempo completo**QSHE Analyst - Customer Care & Services Nespresso** **Lugar de trabajo**: Vicente López, Buenos Aires, Argentina **Negocio**: Nespresso **Área**: Customer Care & Services **Tipo de Contrato**:Indeterminado - Full time **Resumen de posición** - Será responsable de impulsar la cultura de seguridad, calidad y medio ambiente en todos los productos y...
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Quality Analyst
hace 6 meses
Capital Federal, Buenos Aires, Argentina Tbo A tiempo completoOur company is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join our team of Data Analysts. Project Details **Location**: Remote/work from home. Buenos Aires, Argentina - Note: Even though the position is WFH, you must reside in Argentina. This will be automatically...
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Data Quality Assurance Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Paramo Technologies A tiempo completoAt Paramo Technologies, we offer a competitive salary of $95,000 per year for our Data Quality Analyst position.About the JobThis is a challenging opportunity to join our team as a Data Quality Analyst. As a key member of our data management group, you will play a crucial role in ensuring the accuracy, completeness, and consistency of our company's data.Your...
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Quality Analyst
hace 1 mes
Buenos Aires, Argentina TASQ Staffing Solutions A tiempo completoKey Responsibilities: - Execute Transaction and call monitoring in line with agreed service quality plan. - Provide coaching and feedback to agents. - Perform RCAs and report findings to Operations to develop actions for mitigation. - Identify Training needs and work collaboratively. - Participate in calibration sessions to bring about consistency in...
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Rider Service Quality Senior Analyst
hace 6 meses
Buenos Aires, Argentina Delivery Hero A tiempo completoAbout the opportunity - Asegurarse el cumplimiento de los objetivos dispuestos por la empresa dentro del equipo de operaciones a través de nuestros principales indicadores. - Diseñar, ejecutar y monitorear los diferentes proyectos e iniciativas del servicio de manera autónoma para asegurar el cumplimiento de los KRs a través de la calidad y la mejora...
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Analyst, Quality and Customer Care
hace 3 semanas
Buenos Aires, Argentina Western Union A tiempo completo**Analyst, Quality and Customer Care** Would you like to help us run our tax accounting function as efficiently as possible? Are you ready to be part of one of the biggest companies in Argentina for Bill Payments and Money Transfer by making a difference with your expertise and professional contributions? Join Western Union as an Analyst, Quality and...
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Software Quality Assurance Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Kimberly-Clark A tiempo completoJob OverviewKimberly-Clark is a leading global healthcare and consumer products company seeking a highly skilled Software Quality Assurance Specialist to join our team.Job DescriptionWe are looking for a talented QA professional with expertise in automated testing, compliance regulations, and digital experience testing. As a key member of our software...
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Data Analyst
hace 6 meses
Buenos Aires, Argentina Ailet A tiempo completoWe’re **Ailet**, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators. We help brands to know what’s happening in-store and how to improve sales performances. Ailet is collaborating...
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German Speaking Quality Assurance Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Wibit Consulting & Services (WibitCS) A tiempo completoJob DescriptionWe are seeking a skilled Quality Analyst with German language expertise to join our team in Budapest, Hungary.As a key member of our team, you will be responsible for ensuring the highest quality standards in our transactions. Your strong analytical skills, attention to detail, and excellent communication skills will enable you to effectively...
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Beverage Quality Assurance Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Coca Cola A tiempo completoCompany OverviewThe Coca-Cola Company is a multinational beverage corporation that operates on a global scale, catering to diverse consumer bases and meeting the demands of its extensive operations.We are seeking a highly skilled Laboratory Analyst to join our team in Buenos Aires, Argentina. The ideal candidate will possess a strong passion for excellence...
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Quality Assurance Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Marcus Thomas, LLC A tiempo completoAt Marcus Thomas, LLC, we're seeking a detail-oriented and results-driven QA Analyst to join our Digital Delivery team.This is an exciting opportunity for a skilled professional to play a pivotal role in ensuring the quality and performance of our web-based and Salesforce implementations.About the RoleAs a QA Analyst, you will work closely with developers,...
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Automation QA Analyst
hace 1 semana
Buenos Aires, Argentina Northeading Technologies A tiempo completoWe are seeking a highly skilled Automation QA Analyst to join our dynamic team. This is a fully remote position, ideal for a motivated individual with a strong passion for quality assurance and automation. As an Automation QA Analyst, you will play a crucial role in ensuring the quality and reliability of our software products. Responsibilities: Design,...