Spanish Linguistic Quality Lead

hace 6 días

Buenos Aires, Argentina PSI CRO A tiempo completo

Key Responsibilities - Develop and maintain quality related processes - Define account specific LQA strategies with support of the Quality Manager if required - Work closely with the PMs coordinating the entire cycle of LQA reviews, making sure the schedule is realistic allowing sufficient time for all steps involved in the process - Create and maintain instructions for reviewers on processes, usage of tools, etc. - Actively contribute to improvement of systems and procedures, identify issues and propose solutions - Work closely with the Recruiting Department to identify the need to replace vendors that consistently underperform and whose performance did not improve after action plans were put in place - Develop and maintain Quality Plans in accordance with client requirements - Lead root‑cause analysis and determine further actions through RCAs. Identify corrective actions to rectify immediate issues and design long‑term plans to achieve stable quality levels - Maintain data on quality and vendor performance as well as produce statistical quality reports - Assist the account teams in facilitating calls with linguists and client reviewers as needed - Educate linguists on client review workflow and best practices and resolve quality issues - Translate and/or edit medical documents when needed Qualifications - Bachelor’s Degree Translation studies or equivalent required - A minimum of 5 years of experience as a medical, life sciences translator - High level of proficiency in utilization of CAT Tools - Expertise in the use of Translation Quality Assurance Tools, one at the minimum from the following: ApSIC Xbench, Verifika, ErrorSpy, etc. - Experience in Project Management is considered a plus - Native or near-native fluency in both Spanish and English languages We'll be looking forward to hearing from you #J-18808-Ljbffr

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