Sr. Product Manager

Job Description The Products team is responsible for developing and delivering the future of payments in Central America and the Caribbean. This role will be based in Puerto Rico — a market rapidly emerging as a strategic hub for blockchain and stablecoin innovation due to its favorable legal framework, Genius Act incentives, and unique role as a gateway to the U.S. and North America. Approximately 30% of the role will focus on managing and optimizing traditional and current Visa digital payment products for issuing clients in Puerto Rico, having full P&L accountability for product delivery across Puerto Rico’s clients. The remaining 70% will be dedicated to work for the entire Central America and Caribbean Region as the lead for the expansion, deployment, and commercialization of blockchain, stablecoins, and crypto-enabled payment solutions, in close collaboration with the Director of Visa Crypto Product & Solutions. This includes leveraging Puerto Rico’s growing ecosystem of licensed crypto exchanges, FinTech’s, and blockchain infrastructure providers—such as Rain and other strategic partners—to accelerate adoption, revenue growth, and Visa’s market leadership in digital assets. Role Responsibilities Traditional Payments Scope (30%) - Manage and optimize Visa’s traditional and current digital payment product portfolio including digital issuance, Visa Token Services, Visa Passkey, and Intelligence Commerce for issuing clients in Puerto Rico. - Maintain and grow client relationships, identifying opportunities for product enhancement, cross-sell, and revenue growth. - Execute go-to-market strategies for Visa’s core consumer payment products in Puerto Rico. - Collaborate with cross-functional regional teams to ensure operational excellence in traditional payment delivery for Puerto Rico’s clients. Blockchain/Digital Asset Scope (70%) - Lead the end-to-end deployment of blockchain, stablecoin, and crypto-enabled payment solutions, including: - Coordinate the technical integration with Visa’s payment infrastructure via blockchain APIs, SDKs, and smart contracts. - Collaborate with multiple teams in Visa in the Stablecoin infrastructure design (issuance models, collateralization, on/off-chain settlement). - Tokenized value propositions for cross-border and merchant settlement use cases. - Oversee regulatory compliance for digital asset products under OCIF, SEC, FATF, and relevant U.S. and LAC frameworks. - Build and manage strategic partnerships with licensed exchanges, fintech enablers, blockchain infrastructure providers, and regulators in the Central America and Caribbean Region. - Monitor and interpret global and local regulatory changes impacting digital assets and adjust product strategy accordingly. - Represent the Central America and Caribbean Region at regulatory consultations, industry forums, and blockchain standardization bodies. - Provide internal training and knowledge transfer to upskill Visa teams in blockchain architecture, consensus mechanisms, custody solutions, and compliance. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Characteristics of Successful Candidates - Passionate about innovating in payments and delivering customer-centric solutions. - Self-starter with strong organizational skills and ability to prioritize high-value opportunities. - Able to work effectively across multiple stakeholder levels internally and externally. - Strong communication skills to articulate Visa’s traditional and blockchain-based solutions to clients and partners. - Demonstrated ability to navigate complex, regulated markets and deliver measurable results. - Ability to identify and deploy initiatives that leverage Puerto Rico’s regulatory momentum and crypto hub status. - Alignment with Visa’s global digital asset strategy via dotted-line collaboration with the Director of Crypto Product & Solutions. - Competency in high-complexity decision-making, particularly in regulated technology environments. - Ability to measure, report, and execute in a data-driven manner. - Execution within highly matrixed regional/global teams. - Entrepreneurial mindset, resilience and passion for crypto. - Knowledge or prior relationship with blockchain ecosystem in the CARCAM region. Required Competencies & Technical Skills - Deep expertise in payments, commerce, blockchain, stablecoins, and emerging technology trends. - Advanced knowledge of blockchain architecture (PoS, PoW, layer-2 scaling, interoperability). - Experience with API/SDK integration for blockchain platforms (Ethereum, Solana, Hyperledger). - In-depth understanding of stablecoin systems and merchant acquiring integration. - Cybersecurity knowledge for digital assets (key management, custody solutions, multi-signature protocols). - Advanced expertise in blockchain network architecture, stablecoins, and crypto-enabled payment systems. - In-depth knowledge of digital asset compliance (AML/KYC for VASPs, licensing processes). Basic Qualifications 8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Desired Experience - Bachelor’s degree required, Master’s in Blockchain Technologies, Business, Economics, Computer Science, Engineering, or related field strongly preferred. - 8+ years in payments, fintech, or digital banking, minimum 3–5 years in hands-on blockchain product development. Past experience in - Payments Industry - Fintech - Mobile Money - Digital Banking - Retail - Blockchain / Cryptocurrency / Stablecoins Languages - 100% written and spoken English and Spanish. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 0.00 to per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. #J-18808-Ljbffr