MuleSoft Technical Expert

hace 7 días


Buenos Aires, Buenos Aires C.F., Argentina IQVIA A tiempo completo
Job Overview

We are seeking a highly skilled and experienced Customer-facing Technical Solutions Developer to join our team. As a MuleSoft Technical Expert, you will be responsible for delivering technical solutions to customers and driving customer success.

The ideal candidate will have a strong understanding of MuleSoft products and a passion for researching complex technologies. You will work closely with cross-functional teams to resolve customer issues and provide meaningful feedback.

Key Responsibilities:

  • Take ownership of customer issues through to resolution, including troubleshooting and internal communication.
  • Assist with troubleshooting issues related to the MuleSoft products.
  • Liaise and work closely with internal teams on escalated technical issues.
  • Create knowledge base materials to enhance operational efficiency and empower the developer community.

Requirements:

  • 5+ years of prior experience in Technical Support.
  • Excellent written and verbal communication skills.
  • Proven analysis, troubleshooting, and problem-solving skills.
  • Ability to effectively prioritize and escalate customer issues.
  • Experience in software development and concepts, including debugging and technical solutions development for enterprise software or hosted high-tech services.
  • Strong understanding of REST and SOAP web-based services, as well as Authentication and Authorization technologies.
  • Experience with databases and operating systems, including cloud-based systems.

Benefits:

  • Opportunity to build expertise in bleeding-edge technologies.
  • Fast-track your career towards customer-facing technical roles.
  • Meaningful impact across the company.


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