Operational Efficiency Manager

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Top Remote Talent A tiempo completo

Job Summary

Top Remote Talent is seeking a highly skilled Operational Efficiency Manager to lead the development and implementation of operational efficiency initiatives in a Shared Business Service Regional Center.

The ideal candidate will have a proven track record of driving process excellence, streamlining operations, and improving efficiency. As a key member of our team, you will be responsible for leading governance and delivery of operational efficiency initiatives, communicating the local action plan, and motivating people to achieve local business goals.

Main Responsibilities

  1. You will lead the governance and delivery of operational efficiency initiatives within Regional Center using an appropriate methodology to ensure that intended outcomes are identified and achieved.
  2. You will communicate the local action plan; explain how this relates to the SBS center strategy and action plan, and the broader organization's mission and vision; motivate people to achieve local business goals.
  3. You will develop your own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.
  4. You will maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  5. You will contribute to reviewing existing operations and assist in identifying operational efficiency improvements.
  6. You will oversee the production of action plans ensuring that all activities are identified and organized to deliver their objectives and comply with the organization's operational efficiency framework and wider governance structure and processes.
  7. You will support feasibility studies from a technological and organizational perspective, and document findings.
  8. You will carry out delegated activities to support identification and evaluation of risks, issues, dependencies, and constraints associated with the projects and the design of mitigating solutions.
  9. You will be responsible for gathering and summarizing operational efficiency efforts in your region/center and share with the Head of operational efficiency and other regional OE leaders.
  10. You will deliver baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.


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