Customer Service Representative

hace 2 semanas

Buenos Aires, Buenos Aires C.F., Argentina Aggregate Industries A tiempo completo

Role Overview

We are seeking a skilled Customer Service Representative to join our team at Aggregate Industries in Swindon. As the primary point of contact for customers, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate product dispatch.

About the Role

  • You will act as the primary point of contact for customers, building and maintaining positive relationships through effective communication and problem resolution.
  • You will handle incoming customer inquiries via phone, email, and other communication channels with a friendly and professional demeanor.
  • You will process orders, track deliveries, and ensure timely and accurate product dispatch.
  • You will collaborate closely with the sales, operational, and logistics teams to ensure smooth transactions and efficient customer service.

Your Skills and Qualifications

  • You have previous experience in customer service.
  • A logistics and sales background is desirable but not essential.
  • You have a proven track record of multi-tasking with the ability to prioritize your workload.
  • You possess excellent telephone manner with the ability to build and maintain professional relationships.
  • You have strong IT skills and a flexible approach.
  • You are able to work effectively in a close-knit team environment.
  • You are self-motivated with the desire to learn new skills and knowledge of our industry.

Our Offer

  • We offer a competitive salary of £25,000 - £35,000 per annum, plus bonus, annual pay reviews, 25 days holiday + bank holidays (with options to increase) and other benefits.
  • You will be valued and supported, working as part of a highly respected aggregates team in a business that has a huge focus on Health & Safety.
  • Opportunities for career progression both at home and abroad (via our parent company Holcim) are available.
  • You can join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace.
  • Staff discounts including special rates for garden landscaping products are available.

Equal Opportunities Employer

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

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