Junior Outbound Call Specialist

hace 2 semanas


San Fernando del Valle de Catamarca, Catamarca, Argentina EX Squared LATAM A tiempo completo

About the Role:

We are seeking a highly skilled and detail-oriented Outbound Call Specialist to join our dynamic team at EX Squared LATAM. As a key member of our customer service team, you will play a crucial role in supporting our clients by conducting structured interviews and verifying key information.

Key Responsibilities:

  • Conduct outbound calls to clients to gather information and verify data.
  • Utilize strong communication skills to build rapport with clients and ensure accurate information gathering.
  • Work closely with our team to ensure seamless data collection and processing.
  • Meet or exceed productivity and quality standards.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Proven experience in a customer service or call center role.
  • Strong communication and interpersonal skills.
  • Proficient in computer systems and audio technology.
  • Excellent organizational and multitasking abilities.
  • Strong attention to detail and accuracy in information gathering.

Preferred Qualifications:

  • Experience in the insurance industry.
  • Additional certifications in customer service or related fields.
  • Demonstrated ability to handle high call volumes efficiently.

About EX Squared LATAM:

EX Squared LATAM is a premier solution provider of a broad range of outsourcing services, combining proven expertise in technology and project execution for companies searching for high-quality software development solutions. We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context.



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