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Software Account Manager
hace 2 meses
We are seeking a highly skilled Software Account Manager to join our team at Avature. As a key player in our customer success strategy, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring exceptional customer service.
Key Responsibilities- Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their business objectives and providing tailored solutions to meet their needs.
- Business Growth: Identify opportunities for growth and expansion with our clients, developing and executing strategies to drive revenue and increase customer satisfaction.
- Customer Success: Work closely with our clients to ensure they are achieving their business objectives, providing training and support as needed to ensure successful adoption of our software solutions.
- Communication and Collaboration: Communicate effectively with our clients, internal stakeholders, and cross-functional teams to ensure seamless execution of customer success initiatives.
- Fluent English: Excellent verbal and written communication skills in English.
- Business Acumen: Strong understanding of business operations, including sales, marketing, and customer success.
- Analytical Skills: Ability to analyze complex business problems and develop creative solutions.
- Customer Focus: Passion for delivering exceptional customer service and ensuring customer satisfaction.
- Collaboration: Ability to work effectively with cross-functional teams and stakeholders to achieve business objectives.
Avature is a leading provider of enterprise software solutions for talent acquisition and talent management. We are committed to delivering exceptional customer service and ensuring our clients achieve their business objectives.
What We Offer- Opportunities for Growth: Career development opportunities and a dynamic work environment.
- Flexible Work Arrangements: Flexible hours and remote work options.
- Competitive Compensation: Competitive salary and benefits package.
- Professional Development: Opportunities for training and professional development to enhance your skills and knowledge.
